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Market Development - Inhouse Sales Representative-Team Lead
Gannett
Louisville, KY, United States
Job Details - this job has expired, please see similar jobs below
To retain, restart and sell home delivery subscriptions via phone targeted scripting, sales techniques and overcoming objections. Maintain meet established criteria for EZ Pay Conversions, in addition to availability, closing, sales per hour, edit time, talk time and presentations per hour in departmental calling campaigns.
Follow up with current customer accounts for customer service issues delivery verification, to collect payment to follow up on stopped accounts to resell/restart.
Provide excellent customer service to internal and external customers. Be professional, courteous and timely in every interaction, conveying to all external customers our appreciation for their business.
Sell new subscription and contacting former subscribers in calling campaigns to resell subscriptions through established methods. Provide EZ Pay to meet established EZ Pay goals.
Monitor, coach and mentor co-workers in the In-House Sales positions on Sales techniques that focus on closing new acquisitions. Mentor, coach and assist new employees in every aspect of the sales position, in addition to monitoring sales campaigns during the shift. Assist with new hire training and refresher training in the department.