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Editorial Assistant
Springer
Shanghai, , China
Job Details - this job has expired, please see similar jobs below
Nature Research is a flagship portfolio of journals, products and services including Nature and the Nature-branded journals, dedicated to serving the scientific community.
Job title:
Editorial Assistant
Line Manager:
Tanyeli Taze
Location:
Shanghai
Purpose of the role:
To support authors, editors, and reviewers, along with managing the processing of manuscripts through our tracking database, obtaining relevant rights and permissions, and liaising with colleagues in other departments.
Need to do
Key tasks:
• Managing the flow of manuscripts from submission to acceptance through the manuscript tracking system (MTS) - performing quality checks on manuscripts and ensuring all legal forms are collected and stored.
• Providing MTS support for Authors, Reviewers and Editors - troubleshooting and assisting with system issues and escalating to the relevant teams if needed.
• Liaising with Authors, Reviewers and Editors via email and telephone – ensuring your manner is always polite, professional and helpful
• Maintaining correct information within the databases – updating person records within the MTS and manuscript information is correct
• Assisting with editorial reports
• Assisting with other ad hoc tasks associated with the editorial workflow of manuscripts
• Providing team cover during periods of absence
Key relationships:
• To build strong and effective working relationships with Editors, Chief Editors, Production Staff and other teams associated with the publication process
Need to know
Qualifications:
• Educated to degree level or equivalent
Skills/knowledge:
• Ability to work to a specified list of priorities with speed and accuracy
• Flexibility and ability to work as a team member
• Strong verbal and written communication skills, including accurate spelling and grammar
• Attention to detail
• Ability to follow instructions and adhere carefully to established procedures
• Ability to organise and juggle a varied workload under pressure and to work quickly and efficiently without constant supervision
• Capacity to make thoughtful decisions and use initiative
• Punctuality and reliability
• A positive attitude in the workplace and a willingness to co-operate with colleagues
Experience:
• Experience working in a fast-paced office environment is preferred
• Microsoft Office suite and database management
Need to be capable of
1. Customer Focus (internal and external customers)
Nurtures relationships by recognising and delivering on internal and external customer’s needs and opinions. Helps others to understand the implications of their decisions. Develops and sustains productive internal and external customer relationships.
2. Relationship Building/Teamwork (incorporating Communication, Influencing and Trust)
Builds effective relationships through positive communication that motivates and influences others. Honest and trustworthy; a valued team member, actively involved in achieving team objectives. Works cooperatively and flexibly with other members of the team.
3. Managing Complexity (incorporating change management and flexibility)
Is able to work effectively in a highly complex, diverse, changing environment. Maintains a high level of performance under conditions of increased pressure, competition and adversity. proactively pursues opportunities to drive change that add value to the business.
4. Personal Effectiveness (incorporating results focused, productivity, ownership, delegation)
Produces outstanding results both professionally and personally by being proactive and committed. Continually focuses on achieving positive results contributing to the overall success of the business.