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Senior Director of Supply Chain Data, Reporting & Analytics
Comcast
Philadelphia, PA, United States
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Summary:
Reporting directly to the SVP of Comcast Supply Chain Operations, this role will be responsible for creating an end-to-end data & business analytics environment supporting the holistic Supply Chain organization, inclusive of consumer cable products (retail, SIK,and tech operations), materials and construction and engineering equipment. Qualified candidates should have a background in Supply Chain operations, network modeling/ simulation and the development and management of large-scale business analytics solutions. Position will have direct management of 4-5 internal employees as well as a small network of contracted data & analytics vendors to create a collaborative, innovative business analytics team.
Core Responsibilities:
• Accountable for establishing a robust operational reporting environment supporting across all aspects of Supply Chain Operations.
• Identify, track, and communicate all Key Performance Indicators (KPIs) through a series of enterprise dashboards & reporting environments.
• Lead the selection and use of new supply chain network modeling and simulation tools for capacity planning, fulfillment network design , transportation route and carrier optimization, and inventory stocking strategy.
• Support the development of an enterprise demand planning & replenishment process, working through short term solutions while driving a longer term strategy with key stakeholders & business partneres.
• Partner closely with Comcast Divisional Supply Chain partners to gain visibility into the end-to-end journey of Comcast devices, including New Product Introduction through End of Life disposal.
• Serve as a primary contact within the Supply Chain organization for technical development & roadmap processes.
Additional Responsibilities:
• Accountable for assuring the definition of future state best-in-class' solutions and ensuring the successful deployment for all of the operational components for the strategic systems. Focus areas include Sales, Marketing, and ordering service.
• Develops organizational objectives that align with the business strategy. Disseminates strategy and objectives into achievable goals and drives operations to achieve goals.
• Reduces variation from processes so that simplification is obtained and operational efficiencies are gained.
• Ensures clearly defined and mutually agreeable success metrics for each new system or process and establishes a plan to track, monitor, and measure the success of those metrics.
• Uses a methodical yet collaborative approach to each project by: 1) Measuring the process and questioning the capability and quality, 2) Defining the problem statement, 3) Performing a gap analysis between the customers' expectation and current process performance, 4) Standardizing solutions around best practices, and 5) Repeating the steps for continuous improvement.
• Oversees the development of repeatable, and thus scalable, plans and processes in order to speed time to market and improve operational efficiency.
• Interacts closely with a matrixed cross-functional team (both field and corporate) in order to secure alignment and solution excellence.
• Fosters an environment of empowerment, openness, inclusion, and objectivity all while striving to deliver solutions that benefit the entire organization.
• Works with our HR counterparts and identifies plans for change management, communication, and training needs.
• Responsible for all commitments within assigned organization and dependencies across the department.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.
Education Level:
• Masters Degree in Supply Chain, Operations Research, or Data Science is desirable
• Bachelors Degree or Equivalent
Field of Study:
• Supply Chain Operations
Job Specification:
• Requires 10+ years of related work experience inSupply Chain Operations
• 5-7 years of experience at a manager or equivalent level
• Generally requires 12+ years related experience
• Experience with Database Management, SQL, Advanced Analytics
Comcast is an EOE/Veterans/Disabled/LGBT employer