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Program Director - Technical Projects
Razorfish
Cleveland, OH, United States
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About Razorfish:
Motivated and inspired by what's next, Razorfish helps its clients navigate the unknown, drive change and transform business. One of the pioneers of marketing in the digital age, Razorfish has a unique blend of technology, creativity and media at its core. The agency’s world class capabilities in strategic consulting, experience design, brand building, technology platforms, data services, retail/commerce and media services enable transformational work for clients including Citigroup, McDonald’s, Mercedes-Benz USA, Microsoft, Nike China, Unilever and Uniqlo. Razorfish’s team of 3000+ experts span 25 regions, including Australia, Canada, China, France, Germany, Hong Kong, India, Italy, Singapore, the United Kingdom and the United States.
The Razorfish network includes Expicient and Rosetta. Razorfish is part of the Publicis.Sapient platform.
Job Description:
Managing a project isn’t only about budgets and deadlines, it’s about building relationships with our clients for a successful partnership. Our Project Managers’ provide delivery strategy and structure while supporting the overall vision for assigned projects within our Technology discipline.
The Technical Project Manager is responsible for overseeing all aspects of our projects ranging from e-commerce to content management. The Project Manager will be responsible for understanding the client’s business requirements while ensuring successful translation into technical solutions. You will be responsible for defining the solution, resource allocation, team and project direction, budget, and maintaining relationships between the team and Rosetta.
It’s easy, we’re an agency focused on customer engagement – are you ready to help us?
Responsibilities:
• Develop and demonstrates an understanding of the client’s business, needs, expectations, and requirements.
• Collaborate with the project team to drive the approach, deliverables, schedule, and tools to deliver the project within the established constraints.
• Work alongside our Account Management team to obtain and document client signoff at key points during project.
• Coordinates all activities of the project team and ensures that project tasks are completed by: scheduling and facilitating project-related team meetings (i.e. kick-offs, status, internal/client reviews, etc.), communicating action steps to team, and delivering weekly status reports to project team, the client and management.
• Develops, maintains, reviews and/or disseminates all project documentation including status reports, invoices, change orders, project schedules, budgets, and post mortem reviews. Ensures that all project documentation is produced in the standard format, follows internal documentation processes and is reviewed and approved.
• Manages vendor/third party relationships (i.e. developers, QA testers, etc.).
• Manages and controls project scope and the change control process to ensure that projects are completed according to schedule and within budget. May also oversee a Project Lead who is responsible for monitoring project scope.
• Responsible for delivering work within sold margins. Also responsible for identifying and communicating issues causing margin changes
Qualifications:
• 4-7 years managing technical projects and implementations
• Excellent written verbal communication skills
• Microsoft Office proficient, including MS Project and Visio
• Success in Project Management position for a minimum of 3 successful projects
Equal Opportunity Employer M/F/V/D.
Brand
Motivated and inspired by what's next, Razorfish helps its clients navigate the unknown, drive change and transform business. One of the pioneers of marketing in the digital age, Razorfish has a unique blend of technology, creativity and media at its core. The agency’s world class capabilities in strategic consulting, experience design, brand building, technology platforms, data services, retail/commerce and media services enable transformational work for clients including Citigroup, McDonald’s, Mercedes-Benz USA, Microsoft, Nike China, Unilever and Uniqlo. Razorfish’s team of 3000+ experts span 25 regions, including Australia, Canada, China, France, Germany, Hong Kong, India, Italy, Singapore, the United Kingdom and the United States. The Razorfish network includes Expicient and Rosetta. Razorfish is part of the Publicis.Sapient platform.