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Billing Coordinator, Audience Science
Viacom
New York, NY, United States
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Overview and Responsibilities
Viacom is seeking a Billing Coordinator in the Audience Science division.
This role is responsible for managing all billing within the Audience Science division. The Audience Science group serves as an internal media agency within Viacom. Its client portfolio is inclusive of BET, CMT, Comedy Central, Epix, Logo MTV, MTV2, Nick, VH1, and more.
Responsibilities
• Learn and efficiently use the Viacom in-house billing and vendor systems.
• On-board a new 3rd party billing / planning system, migrating away from Viacom’s in-house billing tool.
• Track media expenditures for all digital and linear media ad campaigns to ensure timely receipt and clearance of vendor invoices, working with clients and vendors.
• Work with vendors and internal clients directly on resolving discrepancies expediently.
• Understand and mitigate business implications of over/under delivery on impressions ordered.
• Initiate meetings with planners/buyers to maintain acceptable aging of discrepancies and keep informed on budget changes / methods to improve process and communication.
• Proactively problem-solve invoicing issues where billing is complicated due to the large # of Viacom clients using the same platforms, working closely with internal Finance, Consumer Brands, and external Vendors as needed.
• Work directly with internal partners for specific client billing deadlines and understanding of requirements.
• Respond to all emails and inquiries in a timely manner to avoid escalation.
• Work with VP on Qtrly Budget Reconcilations.
Basic Qualifications
• Undergraduate degree from an accredited college or university
• Moderate to Advanced with Excel ( must know VLOOKUP and Pivot Tables)
Additional Qualifications
• 2-3 years’ experience working in an agency or entertainment environment within the billing field
• Interactive agency experience a plus
• Has used MediaOcean’s Prisma or similar media billing applications
• Knowledge of Ad Serving platforms such as DCM
• Knowledge of buying platforms including DSPs (Google DBM and Tapad Unify), social platforms such as Facebook Business Manager and Twitter Ads), etc.
• Ability to multi-task and meet deadlines
• Able to communicate in a clear, coherent and professional manner - verbal and written
• Strong problem solving skills
• Detail oriented and accurate
• Ability to proactively collaborate with cross functional team members to drive home timely results