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Assistant District Manager
Gannett
Indianapolis, IN, United States
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Gannett Publishing Services
Indianapolis, IN
This position will assist the Distribution Manager, and has distribution responsibility for Home Delivery, Single Copy or HD/SC combination and reports to the Distribution Manager of a specific geographic territory. Areas of responsibility include home delivery, single copy, blue chip, education, and non-daily circulation from USCP and USAT along with a number of third party distribution partner contracts,. The Assistant District Manager may also receive work assignments within other territories of the distribution function, which may include transportation, customer service, and re-delivery operations. This position may be full time.
The primary role of the Assistant District Manager is to achieve company objectives and oversee an independent contractor carrier force. The Assistant District Manager will also contribute to growing circulation volumes and revenue within the assigned district, by ensuring customer/subscriber service and satisfaction levels are met or exceeded. This position works part of the time in an office or distribution center and majority of the time within the assigned newspaper district or distribution area.
The successful candidate will work flexible hours recruiting, communicating, negotiating and maintaining contract status with independent contractors for defined geographical areas. They will deliver open/down routes, assist contractors with orientating prospects on down/open routes and monitor contractor performance. They will also assist with splitting/realigning delivery areas and assist managing SC dealer relationships.
Assist with the management of financial and distribution performance metrics for their defined geographic area. Ensure the efficient distribution of products through initiation of route restructuring, consolidation, splits or other means designed to maximize volumes while limiting expense exposure. Work with others in the same geographic areas to help improve efficiencies.
This position will insure that contractors adhere to their contractual obligation for customer service, complaint resolution, reporting, compliance of all local, state and federal laws. Help manage product
integrity (ABC/insert verification) and field verification of TMC while assisting with the management of contingency planning.
This position promotes customer satisfaction, and is responsible for ensuring that SOP's/contracts for customer service, complaint resolution, reporting, compliance of all local, state, federal, and Gannett regulations and policies are established and implemented consistently across the region in the delivery area.
Strong management and training experience, good math and computer skills. Will help manage home delivery operation and single copy distribution with independent contractors. Will also share in the responsibility of expense management with delivery.
Gannett Co., Inc. (NYSE: GCI) is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation or veteran status.
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