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Digital Strategist
Ubisoft
Montreal, , Canada
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Job Description
Ubisoft Montreal, an industry leading developer of video games, located in the heart of Montreal’s Mile-End, offers a unique environment where creativity, teamwork and cutting-edge technology bring to life critically acclaimed video games and iconic AAA franchises.
When you join Ubi Montreal, you enter a community of passionate, extraordinary people connected by their need to innovate, to be creative and to work with the latest technology. You’ll discover a world where employees enjoy constant career advancement, a supportive learning environment, and competitive compensation packages.
Summary:
Working alongside the Content Strategist, you will bring digital expertise to projects that range from simple Intranets, enterprise search, complex portals, along with social media, mobile application development and even live broadcast & video platforms. You should have a good mix of skills: Digital Strategy, Digital workplace development, Social Media, Content Strategy, Analytics, user research/focus groups, information architecture and user experience.
Responsibilities:
The main and routine tasks of this position are to:
• Define & lead Ubisoft Digital workplace strategy : vision, maturity model, frameworks and projects roadmap;
• Monitor the quality and consistency of the internal user experience and perform regular Intranets audits;
• Serve as a lead User Experience Architect including: research, persona development, competitive analysis, current-state assessment, customer journey mapping, site map and wireframe development;
• Support digital project managers to perform user research, wireframes and prototypes;
Participate in and/or lead brainstorming sessions, workshops, and presentations with users, stakeholders;
• Collect & analyze usages, satisfaction and continually strive to improve digital performance accordingly;
• Define Key performance indicators & perform an adoption follow up;
• Manage all reporting deliverables across our digital products;
• Identify emerging, latest trends in digital methodologies and practices;
Educate internally on research, digital strategy, user experience and content strategy best practices;
• Partnering with cross-disciplinary strategic teams — of Content strategist, community managers, SEO specialist, project manager — to constantly improve digital workplace;
• Ensure constant communication within the digital workplace taskforce;
Grow into a role of mentorship and management.
Qualifications
Training:
• University degree in Digital marketing, Information Science or any relevant discipline
Relevant experience:
• 5 to 7 years of experience in the digital space, in an agency environment, or in-house for a start-up, established brand or otherwise (preferred candidates have held a previous title of strategist, UX strategist, business strategist, digital strategist, UX researcher, digital project manager or similar).
• Experiences across a broad array of digital projects, with a particular focus on social media, enterprise search, and online video.
• Experience with web analytics tools.
• Experience delivering presentations and guiding meetings with senior leaders.
• Experience with UX prototyping tools (Sketch, Invision, Adobe XD, etc.).
• Experiences in managing and leading teams.
Skills and Knowledge:
• Curiosity about and a deep interest in how digital technology and systems are powering the way users interact & collaborate with each other’s.
• Deep knowledge of user experience best practices, analytics, and/or Content Strategy.
• Quality driven by asking the right questions, thinking critically about users problems, and relentlessly pursuing quality in everything he/she does.
• Must be able to juggle multiple projects simultaneously in a fast-paced environment, while meeting deadlines with frequent interruptions and redefined priorities.
• Strong written and oral communications skills with the ability to present and work with senior leaders.
• Ability to gather information; extract relevant data and apply knowledge to develop and create communications.
• Strong follow up, organization and prioritization skills with excellent attention to detail
• Relentlessly inquisitive and curious. Perpetual learner.
• Must be a team player and be able to interact with staff at all levels of the company.
• Exudes enthusiasm, passion and fun.
Candidates must provide recent samples of relevant work demonstrating an ability to analyze a context, a product usage and develop and execute a relevant digital strategy that have a significant impact on product’s adoption and/or satisfaction.
Additional Information
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, ethnicity, religion, gender, sexual orientation, age or disability status.