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Systems Engineer
Meredith
New York, NY, United States
Job Details - this job has expired, please see similar jobs below
The Systems Engineer serves as a subject matter expert and works with the Editorial Operations/Content Systems team to provide IT solutions that meet or exceed functional expectations for Publishing and Production Systems in the company.
The position:
• Owns the responsibility for the technical functionality of IT systems and platforms, including server/client solutions, client applications, color-proofing technology, testing, key performance indicators and overall technical quality.
• Participates with IT team members in system architecture engineering to maximize performance, optimize cost effectiveness and support business goals.
• Communicates and accurately documents all decisions, plans, goals, functional and non-functional requirements.
• Serves as the subject matter expert in publishing and editorial content standards.
• Must have decision-making skills for problem identification and solution recommendation, have the ability to manage multiple projects at the same time and work with the team in identifying process improvement opportunities.
• Oversee the implementation of workflow systems, enterprise data and metadata structures, and related internal systems.
• Maintain and support systems to ensure maximum uptime.
• Performs other duties as assigned by management.
Essential Job Functions
50%
Design, Development, Support, Maintenance, Integration and Implementation
• Design, implement, test, document, and maintain system integration solutions to systems or subsystems
• Analyze service architecture, metrics/thresholds, and make recommendations to maximize system performance
• Ongoing enhancement to the core solutions we oversee by creating new or modifying existing software applications, scripts, plug-ins or other tools
• Creates and assists application design for projects that lead to development of new or improved products
• Participates and research any new projects by taking part to establish functional and technical review processes
• Respond to emergencies as needed
• Master all aspects of technology applications and solutions within the scope of our department
• Work with vendors to build and configure servers in a development, test and production environments
• Install software and web applications running on different OS and web servers
• Maintain Filemaker Pro solutions as necessary for the various business units
• Write/modify scripts to automate application tasks as well as other operational initiatives
• Ensure proper monitoring established for all systems
• Duties include patching, troubleshooting, performance tuning and security compliance updates
• Design, execute and coordinate production migrations, updates, and operational initiatives
• Document systems architecture, infrastructure and procedures
• Solves hardware/software interface problems, defines input/output parameters, and ensures integration of the entire system or subsystem
• Familiar with disaster recovery and high availability requirements
• Act as a technical resource to assist in customer escalations
• Acts as Team Lead when necessary
35% Support, Maintenance and QA Testing
• Provides technical support and training for all solutions under our department oversight
• Prompt interaction with Service Desk Ticketing tool to respond to user’s support inquiries
• Monitor the environment to ensure systems uptime
• Responding to and resolving emergent service problems; writing software and building automation to prevent problem recurrence
• Understand all business requirements that lead to users account management for proper access and notifications
• Understand the key production databases created in FileMaker Pro and modification to users request
• Update production scripts and other automated tools to adjusts to changing business needs
15% Team Work
• Participate in strong team work atmosphere
• Clear communication and documentation to eliminate specialization of knowledge when every possible to ensure business continuity
• Back-up to team members for vacation / absence
Minimum Qualifications and Job Requirements| All must be met to be considered.
Education:
Bachelors Degree in Computer Science or similar related field or equivalent training and/or experience.
Experience:
Minimum 5 years experience in technology implementation, architecture, systems admin, systems maintenance, users support and analysis.
4+ years of experience in one or more scripting languages (AppleScript, JavaScript, Tcl, etc.)
4+ years experience in server based applications: Woodwing or K4, Dalim ES & Twist, FileMakerPro DB, Enfocus Switch or equivalent
4+ years experience in trouble-shooting / support for Adobe CC Design Applications and Plug-ins
Specific Knowledge, Skills and Abilities:
-Ability to adapt to quality methodologies in work environment
-Work with systems vendor/integrators for software deployment and solutions API
-Troubleshooting experience tracking down performance, load, networking, I/O utilization, and bugs
-Profess strong working knowledge of the Woodwing Enterprise solutions
-Must have strong experience using the Adobe Creative Cloud applications for print publishing: Photoshop, InDesign, InCopy, Illustrator, Bridge, Acrobat Pro
-Expert knowledge of the MacOS desktop environment
-Must have strong scripting skills to support desktop and server automation such as AppleScripts
-Strong working knowledge with database tools such as FileMaker Server, FileMaker Pro Client Apps and related solutions.
-Familiar with server hosted applications such as DalimES and Dalim Twist
-Experience with virtual machine technology, load balancing, and fault tolerant architectures
-Familiar with Active Directory, LDAP, and SSO implementations
-Create visual flow-charts using tools such as OmniGraffle or similar
-Performance monitoring and tuning of server applications
-Knowledge of Linux/Unix command-line tools
-Highly responsible, self-disciplined, self-managed, self-motivated
-Meticulous attention to detail and excellent software/hardware troubleshooting skills
-Passion to understand, learn, and dissect new technologies quickly on your own
-Excellent verbal and written communication skills
-Familiar with the following file types: PDF, PSD, INDD, ICML, ICMA and XML
% Travel Required (Approximate): 5%