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Support Coordinator
HarperCollins
Plainfield, IN, United States
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HarperCollins Publishers is seeking a Support Coordinator to work in our office in Plainfield, IN, located within the RR Donnelly facilty. The Support Coordinator will serve as primary support for one of key customers and work closely with the Director of Distribution and the HarperCollins Customer Service team.
Responsibilities:
• Responsible for verifying order information including due date, special instructions and carrier requirements.
• Must have the ability to organize information and track multiple jobs on a daily basis.
• Will be responsible to create and manage reports detailing work in progress.
• Responsible for prioritizing warehouse activities to ensure orders are completed and shipped in accordance with expected arrival dates.
• Responsible for order integrity including customer information, sticker placement and ship method.
• Responsible for collecting initial data elements customer requires prior to placing orders.
• May be required to work in other distribution areas, as needed.
Qualifications:
• High School Graduate or equivalent
• Two years' distribution experience.
• Computer proficiency with Microsoft Office.
• Must be able to create and maintain Excel spreadsheets
• Excellent communication skills required.
• Strong organizational skills and ability to manage multiple projects simultaneously
About the Company:
HarperCollins Publishers is the second largest consumer book publisher in the world, with operations in 18 countries. With nearly two hundred years of history and more than 120 branded imprints around the world, HarperCollins publishes approximately 10,000 new books every year in 17 languages, and has a print and digital catalogue of more than 200,000 titles. Writing across dozens of genres, HarperCollins authors include winners of the Nobel Prize, the Pulitzer Prize, the National Book Award, the Newbery and Caldecott Medals and the Man Booker Prize. HarperCollins, headquartered in New York, is a subsidiary of News Corp (NASDAQ: NWS, NWSA; ASX: NWS, NWSLV) and can be visited online at corporate.HC.com.
HarperCollins Publishers is an Equal Opportunity Employer.