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Platforn SME
Pearson
Centennial, CO, United States
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Description
At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.
NCS Pearson, Inc. seeks Platform SME in Centennial, CO to resolve production incidents and problems, while primarily focusing on priority level 1 & 2 within defined Service Level Agreements (SLAs) adhering to release/change management process. Ensure production stability, scalability, performance and security requirements are met. Analysis of production environmental health, trends, demand and provide management reports. Access staging and production environments to troubleshoot and investigate on incidents/problems. Deployment support for fixes in staging and production environments in deputy capacity. Use monitoring tools within production environment to guide triage and draw proper technical conclusions. Provide technical recommendations to ensure the scalability/capacity requirements of the business are met. Software engineering representation in service management forums when required. Develop configuration and code level changes to address production incidents/problems with a minimum guidance while adhering to engineering best practices as well as defined standards within software engineering organization.
Send resumes to: John Maher, 3075 W Ray Road Suite 200, Chandler, AZ 85226.
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Qualifications
Min. req. Master’s degree in Computer Science, Information Technology or foreign equivalent together with 2 years’ experience in software engineering and design environment including significant experience or knowledge in IIS or Apache, Object Oriented Design and Development, Microsoft Visual Basic 6.0, Microsoft Visual Studio .NET, Java, HTML, JavaScript, CSS, Microsoft SQL Server 2005 or higher, XML, XSLT, SOAP & REST Web services, Windows Services, MSMQ, COM, COM+, Source code version management with Perforce & Git, High-availability applications. In the alternative, will accept Bachelor’s degree in Computer Science, Information Technology or foreign equivalent together with 6 years’ experience in the above.