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National Sales Asst. / Reception
iHeartMedia
Richmond, VA, United States
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Job Summary:
Assist National Sales Manager with coordinating promotions, events and general market information to National Sales offices. Also functions as the public face of the business, greeting a wide range of visitors; performs a full range of duties including answering and routing telephone calls, record keeping, administrative and clerical work.
Responsibilities
• Primary contact to coordinate information to National Sales offices related to promotions and talent scheduling.
Assist local sales teams in data entry
Routes incoming and outgoing telephone calls at switchboard or multi-line phone.
• Takes and distributes messages as appropriate.
• Greets visitors, issues visitor passes, maintains visitor logs, notifies party of visitor arrival and/or directs visitor to designated area.
• Responds to routine inquiries regarding office location, hours of operation, etc.
• May schedule meeting rooms, prepare basic correspondence, organize and distribute mail, receive and send courier packages, etc.
Qualifications
• Professionalism: makes a good 1st impression; demonstrates respectful, friendly and welcoming behavior; exhibits speech, appearance, body language, mannerisms, and dress appropriate to the environment; maintains professional work surroundings
• Ability to learn new systems and processes quickly
• Collaboration with others
• Stress tolerance: composure when faced with difficult/demanding situations and/or personalities
• Ability to multitask, e.g., handle simultaneous incoming calls and visitors
• Proficiency in Microsoft Office Suite and social media platforms
• Demonstrates initiative to find answers to inquiries from guests, staff and self
• Uses professional telephone skills
• Takes responsibility & accountability for assignments or tasks
• Time management: shows attention to detail; meets deadlines; arranges for back-up when not in the office; is punctual
• Adapts to shifts in priorities and/or tasks
Work Experience
• 0-1+ year’s experience in a similar role
• Familiarity with similar phone system a plus
Education
• 4-year college degree preferred
Certifications
• None required