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Employee Services Specialist
Netflix
Amsterdam, , Netherlands
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It's an exciting time at Netflix as we continue to expand our business globally. We are revolutionizing the way people watch their favorite shows and movies, and building our own library of original Netflix content for all to enjoy. Visit our culture deck and long-term view to learn more about our unique Netflix culture as well as the milestones we will achieve in the future.
This position is part of the Employee Services team which designs and runs the infrastructure to deliver an outstanding employee experience from onboarding and throughout the lifecycle of employment @ Netflix. You will be a key player in the employee experience, interacting with employees daily to address their employment questions and needs. The role supports organization of the main functions within the team: benefits, employment compliance, and HRIS. You will be expected to be highly independent, proactive in identifying and implementing positive change and improvements in employee experience that is aligned to our culture.
What you will support:
• Employee Experience: Identifying areas of the employee experience ripe for improvement, where we can reduce bureaucracy, increase the time spent working vs. administrative tasks and improve general productivity.
• Onboarding new talent and maintaining the relationship going forward: Facilitating new hire orientation; welcoming new employees to Netflix, explaining our key benefit and equity programs and answering employee questions
• Benefits administration – responsible for the day-to-day operations and administration of benefit programs including providing benefits overview to employees, coordinating benefits enrollment with brokers at hire and throughout the employee cycle, issue resolution, invoice payment and reconciliation
• Employment compliance – responsible for the day-to-day compliance activities including country-specific reporting, maintaining required postings in all locations, owning the administration of leaves of absence
• HR Data Integrity- Tracking and updating Workday with all employee changes so we maintain the highest levels of integrity and accuracy in our HR data.
• Manage various projects focused on improving the employment experience for our Netflix international talent and efficiencies on the Employee Services team
• Provide pan-European expertise in dealing with all the above and having a high degree of cultural sensitivity among diverse employees and becoming a champion in relating the company culture among them.
To be successful:
• A creative and solution-oriented mind; providing an outstanding employee experience; problem solving quickly to eliminate distraction. Knowledge of Dutch and preferable other EMEA country employment and benefit rules and benefits.
• Project management driven, extremely organized and detail oriented
• Demonstrated ability to identify and drive improvements and continuously simplify processes
• Experience with navigating HRMS systems (Workday experience is preferred) and highly proficient with mining and analysing data in Google sheets skills or MS Excel.
• Experience working with employees based in multiple countries throughout EMEA
• 5+ years of previous and relevant professional experience