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Temporary Site Manager, Hadley
Pearson
Amherst, MA, United States
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Description
At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.
Overall Functions and Responsibilities
• Ensure site adherence to quality, site, and project standards, including records maintenance, material security and confidentiality, and on-time completion within established quality metrics.
• Train and supervise site aide(s), site tech(s), material handler(s), scanning operator(s), and any other administrative, process, or technical site staff.
• Maintain site security and confidentiality; alert appropriate personnel of any suspected or confirmed breaches.
• Plan efficient and logical facilities set-up, design, and flow for meetings, orientation, training and scoring.
• Participate in employee orientation to communicate facility requirements and priorities, including safety and security plans, timekeeping procedures, quality standards, and other site-specific information.
• Strategize with clients, project managers, and scoring directors to accomplish required standards and expectations.
• Participate in intra- and inter- departmental project planning meetings as assigned.
• Assist in managing project's progress to ensure on time project completion.
• Identify and input issues for Corrective and Preventive Actions (CAPA).
• Pinpoint areas for continual improvement through employee surveys, informal and formal feedback loops, and observation; implement as appropriate.
• Administer and monitor site budget, including tracking via site cost center reports.
• Process invoices, ensuring appropriate reconciliation.
• Provide first level support of all PCs on site to ensure working order; coordinate with other Pearson departments responsible for site and technical support.
• Have a functional understanding of scoring software systems, including ePEN and ePS.
• Maintain current inventory of all assets on site, including computers, printers, and copiers.
• Oversee relations with landlord, vendors, and other non-Pearson personnel responsible for aspects of the site, in conjunction with Facilities,
• Maintain emergency action and safety plans for site.
• Oversee time entry to ensure proper compensation; address and correct discovered error within a timely manner.
• Host authorized visitors, including other Pearson employees and/or departments, external scoring partners, clients, and auditors.
• Serve as main point of contact for all internal and external audits.
• Assist Human Resources (HR) with personnel and pay issues, including hiring and termination processes
• Ensure records concerning all aspects of scorer and scoring supervisor performance (including evaluations, intervention logs, and other personnel related records) are submitted to HR.
• Identify potential candidates for scoring supervisor, assistant scoring director, and scoring director leadership positions.
• Act as liaison for staff concerns when appropriate.
• Manage site supplies and needs.
• Upkeep facility cleanliness and repair.
• Manage procedures for shipping, receiving, storage and handling of materials.
• Facilitate open communication.
• Schedule and direct tours of scoring facility as requested.
• Other duties as assigned.
Qualifications
Education, Skills, and Knowledge
• Bachelor's degree required; advanced degree preferred. (Degree in business, education, English, mathematics, science, language or related subject area is desirable.)
• Three years total professional experience in related area is required.
• Training or teaching experience required.
• Previous management experience relating to personnel and facilities preferred.
• One year experience in open-ended scoring preferred; educational measurements background desirable.
• Creativity and individual initiative are essential to the performance of assigned duties on complex, new, or unusual projects.
*Please note this is a temporary non-benefits eligible role. Local candidates only please.