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Rep 2, SMB Direct Sales (OBSR-Web)
Comcast
Manchester, NH, United States
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Job Summary:
Responsible for generating monthly sales through outbound cold calling
of leads, received via the Comcast Business website, which plays a key
role in the growth and expansion of Comcast Business Services and its
product offerings. Facilitates the sale of Comcast Internet, Voice, and
TV services to small and mid-size business to new and existing
customers. Works with moderate supervision/guidance. Is accountable for
individual results and impact on team.
Core Responsibilities:
• Consults with clients on suite of Business Services including:
Internet, TV, and Voice.
• Educates prospects about Company products and services as solutions
for their business networking needs.
• Meet and exceed all assigned sales quotas and achieve targeted
customer experience scorecard metrics.
• Updates and maintains prospect database on a daily basis.
• Responds to all customer inquiries received via the Comcast Business
web site in a timely and professional manner.
• Makes appropriate recommendations to customers regarding business
solutions, proposes offers for service, and processes orders
accordingly.
• Works with all field operation personnel to ensure customer
satisfaction.
• Other duties and responsibilities as assigned.
• Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) and overtime as necessary.
Job Specification:
• High School or equivalent
• Generally requires 1-3 years related experience
Comcast is an EOE/Veterans/Disabled/LGBT employer