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Accounts Receivable Cash Analyst
Blackboard Inc.
New Haven, CT, United States
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With nearly 20,000 organizational customers and millions of student users, Blackboard is the world's leading education technology company. Posutuib Responsibilities
This is a New Haven, CT-based Accounts Receivable (AR) Cash Analyst position reporting to the AR Supervisor. The AR Cash Analyst’s primary responsibilities include the successful management and reconciliation of their assigned portfolio of client accounts to maintain or lower Blackboard’s AR balance and increase available cash. In addition to aiding in the collection on overdue accounts, the AR Cash Analyst is tasked with effectively resolving client issues and working collaboratively with colleagues in other Blackboard departments.
The successful candidate will:
• Research and reconcile assigned accounts for clients located in the US and/or international
• Follow-up with clients to facilitate payments per contract terms and conditions
• Maintain complete records on all accounts including detailed documentation on collection efforts and issue resolutions.
• Properly document client account activity to facilitate the reserving or write-off process as necessary
• Quickly master the interplay of various systems to assist with researching and resolving each account
Professional Qualifications
REQUIRED SKILLS:
• 2-4 years of work experience in accounts receivable or collections
• Knowledge of accounts receivable processes and techniques and capable of recommending solutions to clients to resolve payment or invoicing issues
• Client focused
• Demonstrated ability to multi-task, organize and prioritize to accomplish specific tasks.
• Highly-motivated can-do attitude
• Excellent verbal and written communication skills to effectively partner with clients and fellow colleagues
• Proficiency in Microsoft Excel
PREFERRED SKILLS:
• Bachelor’s degree in Accounting or related field of study
• PeopleSoft Financials experience
• Knowledge of Microsoft Office
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, color, religion, sex, national original, age, religion, disability, marital status, sexual orientation, gender identity or expression, military/veteran status, or any other protected factor.