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Project Analyst
NBC Universal
Orlando, FL, United States
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About Us
NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
GolfNow, a division of Golf Channel is the internet’s largest online tee time reservation service, trusted by more than 1.5 million golfers. Using leading-edge technology, GolfNow provides more ways for golfers to stay connected to their favorite golf courses and tee times through the web, e-mail and mobile applications. As a partner to golf courses, GolfNow provides turnkey solutions to their operations (www.golfnowsolutions.com) with the main areas of focus on:
Online marketing and distribution of tee times
Web hosting, development and customer management solutions
Revenue optimization, database expansion and other course products
Responsibilities
The Business/Project Analyst is a crucial role in creating and maintaining the strategic partnership between Business needs and Technology delivery in a dynamic web based environment. The Business/Project Analyst will be responsible for analysis and the development of business requirements and related rules and artifacts based on GolfNow needs for tactical projects under the guidance of the Product Manager.
Responsibilities
Prepares user stories, requirements, specifications, business processes and recommendations.
Understands organization's direction, structure, and requirements.
Performs research and analysis of the organization's industry and competitive position.
Assists with the administration and analysis of website optimization tactics, A/B and multivariate testing efforts.
Partners will various business teams to ensure proper tracking and reporting of key website metrics (Google Analytics).
Documents and analyzes required information and data related to website key metrics, customer experience and project/program performance.
Understands technical design specifications.
Analyzes, identifies and documents system deficiencies and customer pain points, and recommends solutions.
Coordinates with other members of the Product & Project Team and reviews project proposals to establish goals, time frames, limitations, and procedures for accomplishing the project.
Assists Product Manager with backlog grooming and sprint planning activities as needed.
Takes guidance from Product Manager; appropriately and accurately applies comments/feedback.
Assists in management and enforcement of project deadlines and schedules.
Understands the necessity of project processes and standards and applies them consistently.
Develops internal and external meeting objectives and agendas.
Prioritizes multiple tasks effectively.
Streamlines processes and communication.
Manages multiple projects concurrently.
Works with QA team to create test plans and ensure that new features meet business requirements
Creation/revision of UI and analysis artifacts and deliverables including process maps, business requirements/rules, wireframes, user stories and cases, user acceptance/test cases
Qualifications/Requirements
Minimum Qualifications
BA/BS Degree, preferably in a technology related field
3 years of experience Business/Project Analysis experience
Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
Strong facilitation and presentation experience.
Knowledge and familiarity with project management techniques and tools
Understands basic Internet and client/server architectures.
Working knowledge of HTML and database design.
Knowledge of software development methodologies, including Agile
Strong MS Excel, Word and Powerpoint skills
Experience with wireframe & process/page flow tools desired (i.e. Visio, Hotgloo, etc.)
Familiar with A/B testing strategies and tools (i.e. Optimizely, Monetate, etc.)
Experience accessing and analyzing web analytics (i.e. Google Analytics, Omniture, etc.)
Additional Job Requirements
Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered (note job #:31618BR)
Must be willing to work in Orlando, FL
Willingness to travel and work overtime, and on weekends with short notice
Desired Characteristics
Experience in a web environment preferred.