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Festival Ticketing Manager
AEG
Beverly Hills, CA, United States
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AEG Live, the live-entertainment division of Los Angeles-based AEG, is dedicated to all aspects of live contemporary music performance: touring, one-offs, sponsorship, festivals, and special events with seventeen+ regional offices and over thirty-seven-state-of the-art venues. AEG Live’s most recent tour roster includes The Rolling Stones, Enrique Iglesias & Pitbull, and Justin Bieber.
AEG Live is also the largest producer of music festivals in North America from the critically acclaimed Coachella Valley Music & Arts Festival to Stagecoach Country Music Festival and New Orleans Jazz & Heritage Festival.
Essential Duties:
• Manages ticketing of regional and national Goldenvoice Festivals.
• Works directly with ticketing vendors to set up and execute festival ticket sales.
• Organizes and processes ticket holds and orders for artist, management, record labels, promoters, fan clubs, etc.
• Provides quality assurance on all event builds and onsale.
• Works closely with event producers to confirm pricing, scaling, and any production needs.
• Sets up promotions with marketing department.
• Settles shows with accounting.
• Maintains updated ticket count reports.
• Staffs and manages box office at events.
• Must be able to handle a deadline-driven, high volume work load.
Required Qualifications (Job Knowledge, Skills, and Education):
1. A minimum education level of: Bachelor of Arts/Sciences Degree (4-year)
2. Years of related work experience: 4 years of Festival and Ticketing Management Experience
Advance knowledge of ticketing systems and terminology. Excellent computer skills (including MS Word, Excel, and Outlook) with the ability to quickly learn new programs as needed
3. Superior verbal and written communication skills
4. Superior organizational and administrative skills
5. Ability to work independently with little supervision, manage multiple tasks simultaneously, establish priorities, meet deadlines, and solve problems as they arise in a fast-paced environment.
6. Extreme attention to detail
7. Must be able to handle confidential matters with absolute discretion
8. Tech and social media savvy