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Eng 4, Enterprise Managed Services
Comcast
Centennial, CO, United States
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Job Summary:
Responsible for leading project teams, troubleshooting operations
issues, providing technical solutions to operational problems, new
product implementation, implementing existing products and services, and
the overall upkeep and maintenance of designated areas of engineering.
Acts in compliance with industry and Company technical requirements,
standards, policies, and procedure. Provides technical leadership to
junior Engineers and project teams. Has in-depth experience, knowledge
and skills in own discipline. Integrates knowledge of business and
functional priorities. Acts as a key contributor in a complex and
crucial environment. May lead teams or projects and shares expertise.
Core Responsibilities:
• Leads product development and tools development discussion and
requirements gathering.
• Serves as special point of contact/SME for enterprise tech support
during new product enhancements, tools enhancements. Able to identify
root cause trends and further analyze deep tech data.
• Works on a Comcast specification team when needed.
• Serves as team lead on multiple projects, often spanning different
engineering disciplines within the organization.
• Runs larger, more complex projects; documents clearly; refines group
process, delegates tasks, represents team on a project call.
• Produces clear technical documentation, troubleshooting process
documentation, 'how to' guides, presentation and training material.
Able to communicate at all levels of the organization clearly and
effectively.
• Demonstrates knowledge of in-depth understanding of product life
cycle, and designs and architects projects through implementation; has
advanced industry technical knowledge.
• Works under consultative direction toward predetermined long-range
objectives. Determines and pursues course of action necessary to achieve
results. Functions independently.
• Contributes to process improvement; becomes involved in planning
discussions.
• Provides guidance/mentoring to Engineers 1-3.
• Offers ideas of how to make the product better; identifies and solves
problems quickly/efficiently.
• Consistent exercise of independent judgment and discretion in matters
of significance.
• Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.
Job Specification:
• Bachelor's Degree or Equivalent
• CCNP, CCDP, CCENT, CCT, JNCIP
• Generally requires 7+ years related experience.
Comcast is an EOE/Veterans/Disabled/LGBT employer