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Systems Engineer 2
Comcast
Lakewood, CO, United States
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Job Summary:
Responsible for managing, gathering, and processing information relatedto everything from solution architecture, data architecture, BSS/OSSarchitecture, and identity management. Contributes to solutionengineering, project coordination, business requirements analysis,requirement specification, and project documentation. Ensures programsare envisioned, designed, developed, and implemented across theenterprise to meet business needs. Contributes to every phase of theproject life cycle from intake through delivery. Works with moderateguidance in own area of knowledge.
Core Responsibilities:
• Ability to effectively communicate with and handle customer issues and provide an excellent customer experience.
• Performs analysis of overall information management systems. Assistsin analysis of specific system elements, such as system software,components transactions, integration architecture, data modeling, andprocesses, with recommendations for appropriate changes.
• Maintains a comprehensive view of current projects, delivering data effectively and efficiently across projects and programs.
• Tracks and documents requirements for enterprise development projectsand enhancements (e.g. architectural functional requirements).
• Gathers information for planning and design of new or upgradedprojects.
• Aids the evolution of enterprise product and system roadmaps.
• Collaborates with departments to implement improvements in processesand with cross-organizational teams to determine Business SupportSystem/Operations Support System support for business requirements.
• Basic to intermediate knowledge of UNIX and Cisco networking.
• Strong experience in troubleshooting/fault isolation, teamwork, and multitasking.
• Consistent exercise of independent judgment and discretion in mattersof significance.
• Regular, consistent and punctual attendance. Must be able to workvariable schedule(s) as necessary.
• Other duties and responsibilities as assigned.
Job Specification:
• Bachelors Degree or Equivalent Experience
• 2+ years experience in telecommunications, preferably in a NOC/CSC environment
• 2+ years experience working with VOIP and IP Networks
• 2+ years experience working with data networks and web applications
• Experience with and understanding of transport facilities (DS1, DS3, OC)
Comcast is an EOE/Veterans/Disabled/LGBT employer