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Engineer 3, Telephony Engineering
Comcast
Greenwood Village, CO, United States
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Job Summary:
Responsible for the designing, administrating, and maintaining of the telephony infrastructure. Designs, deploys, and tests the network telephony infrastructure. Ensures network telephony performance and availability to meet enterprise objectives. Develops and defines network telephony standards, practices, and processes. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.
Core Responsibilities:
• Researches and assesses available network telephony technologies in relation to the Company's current and future needs.
• Keeps abreast of industry and technology trends, available products and services.
• Evaluates and recommends specific products and platforms to provide cost effective solutions that meet architectural requirements.
• Provides comprehensive network telephony designs (cost estimates, product recommendations, configurations, and implementation plans) for capital and operating projects.
• Provides technical guidance to network telephony technical and support staff.
• Creates and maintains technical drawings and supporting documentation of the Company's network telephony infrastructure
• Analyzes root causes to quickly recover from network telephony service interruption and to prevent recurring problems.
• Coordinates with outside vendors for the proper designing, monitoring, maintenance and configuration of network telephony infrastructure.
• Validates invoices and inventory, detects any discrepancy between usage patterns to carrier plans.
• Applies advanced engineering methodologies in one or more engineering areas. Contributes to development of new principles and concepts.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.
Job Specification:
• Bachelors Degree in Engineering or Equivalent
• Generally requires 5-8 years related experience
Comcast is an EOE/Veterans/Disabled/LGBT employer