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Credit Analyst
Deluxe Entertainment
Burbank, CA, United States
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Deluxe Entertainment Services Group Inc. is the global leader in digital services and technology solutions for content creation and delivery. Since 1915 Deluxe has been a trusted partner to Hollywood studios, independent filmmakers, TV networks, online content producers, brands, and anyone looking to bring stories and experiences to audiences. Deluxe Creative companies house the world’s top talent, amplified through a unified technology and business infrastructure to streamline processes, move media seamlessly, and connect our teams globally. Deluxe Delivery Solutions offer everything clients need to transform and deliver content in any format and release or broadcast window, for any recipient, to any device and destination. With headquarters in Los Angeles and New York, and operations in 25 key media markets worldwide, the company relies on the talents of 7,000 of the industry’s premier artists, experts, and innovators. bydeluxe.com
We currently have an opening for a Credit Analyst. This position will be located in Burbank, CA.
SUMMARY:
The desired candidate will help Deluxe maximize profitable sales growth, manage risk, and convert receivables into cash quickly and effectively.
RESPONSIBILITIES:
• On a daily basis, the Credit Analyst will be responsible for managing the receivables on assigned accounts. This includes the following roles:
◦ Collect past due balances
◦ Evaluate, recommend, and manage credit lines and exposures
◦ Release orders
◦ Resolve short-pays, claims, and deductions
◦ Reconcile accounts
◦ Provide management with the defined reports and metrics
• The Credit Analyst will also work with customers, schedulers, and sales representatives to resolve past due accounts, exceeded credit limits, slow payment trends, claims, or other issues preventing jobs from being scheduled.
• Identify accounts for escalation, and take ownership throughout the escalation process.
• Troubleshoot and resolve claims, short-pays, and charge backs on assigned accounts.
• Review the application of payments and credits to assigned accounts, and submit requested changes to A/R as needed to maintain current and accurate account balances.
• Perform activities related to month end closing, such as bad debt write-offs and reporting to business units. Recommend delinquent accounts to be placed with third party collection agency in accordance with policy and procedures.
• Document all activities and communication relating to customer accounts. Maintain high level of customer confidentiality at all times.
REQUIRED SKILLS/QUALIFICATIONS:
• BA or BS degree required.
• Intermediate to advanced skills with Microsoft Office, advanced skills necessary in Excel.
• Excellent customer service and the ability to take initiative.
• Strong interpersonal skills.
• Strong analytical and problem solving skills.
• Strong written and verbal communication skills.
• Ability to work in multiple systems.
• Must be highly organized and able to work in a fast paced environment.
DESIRED SKILLS:
• At least one year of accounts receivable experience.
• Good working knowledge of ERP systems like SAP.
• Ability to utilize Excel pivot tables.
• Experience with collections systems like ‘GetPaid’.
We offer competitive pay and benefits program, including: medical, dental & vision coverage, vacation & sick leave, 401(k), and more.
Deluxe Entertainment Services Group Inc. is an Equal Opportunity Employer.