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Enterprise Solutions Sales Engineer
Comcast
Philadelphia, PA, United States
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Job Summary:
Responsible for developing solutions with Comcast's full suite of WAN (IP-VPN/Ethernet) and Managed Network Services focused on the Fortune 1000 clients. Technical lead on the account team responsible for understanding customer technical and business requirements. Develop proposal solution preparation support and technical presentations to customers. Work with customer to build relationships and ensure the Comcast Sales and internal team understands the customers' current network and provide a solutions that meets or exceeds expectations. Acts as a technical expert in own area within the organization. May work independently or as part of a team on more complex projects. Provides mentoring and guidance to more junior team members. May be responsible for leading a team, but does not directly manage people.
Core Responsibilities:
• Develop solutions leveraging Comcast Managed Network Services portfolio including Managed Connectivity (Broadband and Ethernet), Managed Router, Managed WiFi, Managed Security, Unified Communications, Managed Internet Service and Professional Services.
• Drive customer Managed Connectivity aggregation solutions within Comcast presales process by clearly defining customer desired and minimum bandwidth requirements, customer preference for desktop vs. physical surveys, single vs. distributed billing, timelines and type of detailed proposal.
• Documents, via diagrams, writing and presents the solution overview to the customer describing the benefits of the solution and build relationships with customers as a trusted advisor.
• Assist in the preparation of RFP's, designing cost-effective solutions, solutions overview/design, quote templates/pricing plus solving configuration challenges through the standard or Individual Case Basis (ICB) process.
• Collaborate with Network Engineering and Solutions Architecture, Product Management and Marketing teams to fully support the Presales Effectiveness of the Sales Engineering teams.
• Posses the legacy T-1 MPLS Networking knowledge and understand how to design and present IPsec-VPN (DM-VPN/iWAN) over Broadband and MPLS over Ethernet to position/sell Comcast solutions.
• Participate in strategic and tactical account planning and provide manager weekly activity reports.
• Possess and maintain the business acumen to anticipate future trends, competitive landscape, understand how organizations generates profits and manages cost and translate market knowledge into business opportunities.
• Review all technical aspects for quality of an opportunity documentation before the opportunity is accepted as sold.
• Lead the introduction of a new product, process or technology within the Comcast Business Sales and Engineering community.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.
Minimum Requirements:
• Bachelor's Degree or Equivalent
• Generally requires 11+ years related experience
• Experience designing Managed Services solutions (ie: Managed Connectivity (Broadband and Ethernet), Managed Router, Managed WiFi, Managed Security, Unified Communications, Managed Internet Service and Professional Services)
• CCNA/CCNP desired (or equivalent experience)
Comcast is an EOE/Veterans/Disabled/LGBT employer