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Account Operations Specialist II
Yahoo!
Los Angeles, CA, United States
Job Details - this job has expired, please see similar jobs below
Description
Senior Ad Operations Specialist
A Little About Us:
Yahoo! is focused on creating deeply personal digital experiences that keep more than half a billion people connected to what matters most to them, across devices and around the globe.
Tumblr is a platform that lets you effortlessly share anything. Tumblr’s mission statement is to empower creators to make their best work and get it in front of the audience they deserve.
The Ad Operations team is responsible for building and maintaining deep partnerships with Yahoo!’s highest value clients, major brands and large businesses that spend from $300,000+ annually on advertising with Yahoo! We are looking for a Senior Ad Operations Specialist to join the Tumblr team and play a key role in supporting our Sales force by managing the day-to-day processes involved in launching, maintaining and optimizing advertising campaigns on Tumblr.
A Lot About You:
As a Senior Ad Operations Specialist, you'll be responsible for working with Tumblr sales reps, account managers, and their premium level clients to ensure successful advertising campaigns. We're looking for candidates who can provide superior customer service to our clients and sales representatives and understand the sense of urgency inherent in working with a sales organization.You must be a self-starter that excels in a fast-paced team environment with strong technical acumen. We are looking for individuals with a passion for marketing and the Internet that are creative thinkers. Ideally, you would already have a strong understanding of the Tumblr platform, as well.
Your Day:
• Working directly with Account Managers, Account Executives and clients directly to provide support with client needs
• Effectively communicate with internal teams (sales, account management, ad product, engineering and finance) and external clients on performance, pacing, and delivery of commitments
• Run reports on Advertiser performance and provide insights and next steps
• Proactively monitor, analyze and optimize all online advertising performance
• Provide troubleshooting assistance for operations-related issues for all campaigns while partnering with ad engineering to resolve the issues
• Support team in day-to-day tasks and special ad hoc projects
• Delegate tasks to internal operations teams and overseeing process through to completion
You Must Have:
• 1+ years experience in ad trafficking, ideally in the media industry, ad agency, or publishing house.
• Extreme attention to detail, strong organizational skills, and desire to exceed client expectations
• Ability to thrive in a fast paced work environment, manage multiple projects and tight deadlines
• Strong focus on teamwork and self-starter
• BS/BA or equivalent experience
• Ability to prioritize across short term and long term goals
• Strong analytical skills
• Excellent written and oral communication skills
• Advanced knowledge of Excel and Salesforce is a plus
• Experience working with third party vendors and their tags
• Knowledge and familiarity of Tumblr and its user base