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Office Manager
Framestore
Chicago, IL, United States
Job Details - this job has expired, please see similar jobs below
Framestore are opening a new office in Chicago Spring 2017, and we are looking for an office manager to join us. The office manager will play and integral role in the smooth opening of the office, and working with our global management team will be responsible for all general operations in the Los Angeles office including building related issues, client services, and HR support.
This role is a 'face of the company' position responsible setting the tone of the office and upholding the Framestore esthetic and culture, assuring all operational issues are in order to facilitate the smooth running of the office.
Responsibilities:
Facilities Support:
• Manage all building related issues including: HVAC, parking, security, kitchen, and general office needs.
• Liaise with contractors and building management.
• Oversee the management of front of house. Included in this is the management of receptionist and all runners/ support staff. Maintaining an active list of freelance runners.
• Interfacing daily with Department Heads to assure all physical needs are anticipated and met.
• Daily interaction with Head of Production to address current and future needs.
• Liaison with General Manger with daily updates of operational status.
• Maintain facilities operation budgets, including kitchen, entertainment and materials.
• Responsible for the overall appearance of the studio including but not limited to updating infrastructure furniture, crew desks, over all esthetic.
• Travel: liaise and booking with other FS offices regarding travel and accommodation.
• Work with Systems/Engineering facilitate physical moves for crew and suites
Client Services:
• Creating and sustaining a 5 star approach to all concierge services. This includes but not limited to building appearance, interaction with clients and presentation.
• Assuring front of house staff, reception / runners understand and anticipate client needs
• Having a creative approach in presentation of food, drink and gifts while looking for creative approaches.
HR:
• Onboarding new hires - paperwork, policy and introduction to facility
• Assist new hires with accommodations, travel and relocation information.
• Processing freelancer information into the HR user admin tool.
• Assist the Recruiting Manager with correspondence as required for new hires.
• Update the HOP and department heads with new hire information.
• Assist in directing persons to Framestore policies and procedures.
• Assist with Payroll as and when needed
Key skills and experience:
• Proven experience in a similar role
• Solid administration and organization skills
• Excellent written and oral communication skills
• Client Service background
• Knowledge of Los Angeles and surrounding areas
• Strong Intermediate\Advanced Microsoft Word and Excel
• Workable knowledge of scheduling and bidding databases, preferably CETA
• Basic up to date knowledge of employment legislation.
• Organized and strong in prioritizing and time management.
• Confidence in dealing and building relationships with staff and management
• Diplomatic and the ability to maintain confidentiality
• Work well under pressure
• Flexible attitude to achieve results
• Driven by challenges.
• Proactive and takes initiative in problem solving
• Client services focused.
Personal Attributes:
• Highly committed and able to work independently and as a team
• Positive attitude towards learning and sharing
• Extremely organized with an excellent attention to detail
• Deadline orientated; able to work in a fast paced environment
• Strategic thinker; understanding the bigger picture and financial needs of the company