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Senior Compliance Analyst
Comcast
Philadelphia, PA, United States
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Summary
Reporting to the Senior Director of XFINITY Home, the Senior Compliance Analyst will be responsible for the oversight and coordination of various compliance tasks in support of the XFINITY Home line of business for residential customers and Comcast's security and control
services for small businesses.
Core Responsibilities
-Perform policy research, in conjunction with the Legal team, on existing state and local ordinances pertaining to home security, fire monitoring, HVAC, and electrical to identify any steps the business needs to take to remain compliant as we grow our business, launch new features and devices, and contemplate future service offerings.
-Track pending legislation related to home security and automation and analyze potential business impacts to help the Senior Director partner with Government Affairs, Legal and the Business Unit to develop appropriate strategies and actions.
-Support efforts of Comcast and other industry partners to develop and introduce model ordinance language.
-Manage updates to compliance elements of all operational playbooks, such as employee licensing and background checks, business partner requirements, central monitoring station functions and installation policies.
-Support residential, commercial, and wholesale businesses; collaborate with subject matter experts to ensure that all policies are framed to optimize customer experience and to align with industry best practices.
-Collaborate with Business Unit to address any necessary changes to residential customer and small business customer contracts and marketing.
-Ensure all customer-facing documents are compliant with business policies and legal requirements.
-Provide oversight of research projects where applicable and perform all other tasks as assigned.
-Consistent exercise of independent judgment and discretion in matters of significance.
-Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary
-Other duties and responsibilities as assigned.
Education Level
-Bachelor's Degree or Equivalent; J.D. preferred
Years of Experience
-Generally requires 5-7 years related experience
Compliance
Comcast is an EOE/Veterans/Disabled/LGBT employer