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Director, Sales
Deluxe Entertainment
Burbank, CA, United States
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Deluxe Entertainment Services Group is the industry’s leading provider of digital media and entertainment services. We offer our clients fully integrated solutions for the entire content lifecycle. Deluxe’s world class post-production and distribution services are unique and unmatched by any company globally. Our business has evolved from leading film lab services to a global content solutions provider for the entertainment, advertising and media sectors.
Deluxe Media leads the advertising and entertainment industries with innovative supply chain solutions that help market, enrich, and enable media distribution to all platforms and all consumers throughout the world. Deluxe Media is a global company with presence in 6 countries. Our clients include the major Hollywood studios as well as a growing number of on-line retailers.
We currently have an opening for a Technical Pre-Sales Director. This position will be located in Burbank, CA.
POSITION OVERVIEW:
Deluxe Media is looking for a hard-working, results-oriented individual who has a friendly and outgoing personality. The ideal candidate will be patient, process-oriented and comfortable with both technical and commercial business concepts. Outstanding verbal and written communication skills are required, as is a willingness to go above and beyond both for Deluxe Media as well as our clients. Some travel will be required, but should not exceed 50%.
This person will be responsible for providing engineering expertise to the clients of the Deluxe Media, with a focus on technology, products, and solutions that focus on content processing, content management, and digital distribution.
This is a consultative role, which will involve spending time with prospects and clients to understand their requirements and workflow needs. The position will require the ability to define the scope of the services needed and be the technical lead in designing and planning all aspects of the deliverables to the client. These services and solutions will be from our five groups (Creative, Localization, Content Services, Digital Distribution and SaaS Solutions), which means you will need to be able to work in a range of technical situations.
The candidate will be part of a small yet integral group and must be able to work both independently and within an interdisciplinary team. The ideal candidate will be patient, process oriented and comfortable with both technical and commercial business concepts. The candidate must also be flexible with hours.
PRIMARY RESPONSIBILITIES:
• Responsible for the coordination, design, development and handoff of media technology service solutions from inception to commercial operations.
• Serve as the technical client solution specialist managing the relationship with the client’s service interests through all the teams within Deluxe Media.
• Provide technical expertise to guide clients into desired solutions. This requires experience with all major formats (IMF, 4K, UHD, HDR, J2K, etc.) as well as workflows.
• Continuously support and help grow the sales pipeline and, as part of the regional team, help to drive opportunities through all stages of the sales cycle to deal close.
• Provide technical acumen and support in all sales engagements.
• Develop and maintain extensive knowledge of Deluxe Media services and products and how they serve our client’s needs, including features, advantages, and benefits, and key examples of usage. Be able to demonstrate these services and products to the client where required.
• Be able to demonstrate our services and solutions to all levels of clients including C-Level executives.
• Represent those services from a business, operational and technical perspective to existing and potential clients.
• Participate in industry professional groups and initiatives, such as SMPTE, NAB, IBC, MESA and others in region
• Ensure that Deluxe Media is represented in a professional and positive manner.
• Keep up with industry trends and best practices.
REQUIRED EXPERIENCE AND KNOWLEDGE:
The ideal candidate will possess the following knowledge, experience, and skill-set:
• Extensive media technology knowledge and experience in the media supply chain.
• New and emerging platforms, enterprise applications and other mainstream media technologies.
• Experience in building and quoting complex proposals considering cost, capacity, capability and performance expectations.
• Must be resourceful, adaptable and be able to work in a fast-pace, high pressure, constantly changing environment. Must adapt to external priorities changing rapidly and be able to shift operations without stress or resistance.
• The ability to manage an RFI/RFP effort gathering all technical, business, and commercial responses and developing a high quality response.
• 5-7 years’ experience with post-production, encoding/transcoding, storage, digital file delivery, workflow, distribution, and metadata, analog to digital transformations, media asset management, production IT infrastructure.
• Understands and has worked with media SaaS solutions.
• Experience with environments such as Studios, Broadcasters, Networks and other content creators and owners.
• Digital Supply Chain experience for Domestic and International content distribution.
• Demonstrated success in a results-focused, multitasking, aggressive, hard-working, high-growth culture, start up experience preferred.
• Excellent organizational, verbal, written communication and interpersonal skills.
• High degree of attention to detail.
• Ability to communicate and cultivate relationships with all levels of an organization.
• Ability to work independently and as part of a team.
• Highly adaptable and comfortable with change.
• Must enjoy the opportunity to break or change established industry thinking and business models; develop new innovative solutions that take advantage of new services, products and commercial models.
• Be proficient in Microsoft Office and have experience managing workloads through sales reporting tools such as Salesforce.com
• Ability to travel within the territory as needed.
If you're an independent thinker with a high level of ingenuity and the above qualifications, then we'd like you to join our team!
We offer a competitive salary and great benefits, including 401(k) and tuition reimbursement. Please visit our website to view additional positions and for more information on our company: http://www.bydeluxe.com
NO PHONE CALLS OR DROP OFFS PLEASE. EOE M/F/D/V