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Sales Support Administrator
Autodesk
Milan, , Italy
Job Details - this job has expired, please see similar jobs below
Description
Principal Duties and Responsibilities
• Assist in producing customer or partner facing information / documentation used for presenting sales related findings and data to
assist in closing opportunities.
• Answer inquiries from customers, ADSK employees, and Channel partners on supported programs/activities and may route
opportunities or leads to the appropriate channels for investigation and research.
• Interface with ADSK sales, marketing, legal, finance, operations, GCSO, EIS or third party vendors on issues affecting the day to
day business as well as process improvements.
• Assist in developing methodologies for determing recipients for sales efforts, marketing campaigns or training initiatives.
• Interact with salesforce.com and other ADSK systems to track opportunities or cases and create various reports to monitor team
and sales metrics.
• Create, maintain and distribute program documentation, communications & training materials for internal and external stakeholders.
• Compares, reviews, and researches records within a database. Performs extensive analysis/research on data and
applies rules to each record. Updates the record and coordinates inputs with team members.
• Responds to and supports various sales teams by assisting with certain administrative sales activities to drive business.
• Daily contact with end user prospects, partners and internal Autodesk Sales and Support teams using various forms of
communication including case management.
• (May)Assist on customer calls to review audit findings, explain documentation, and answer questions on analysis findings.