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Dir 2, Engineering Ops
Comcast
Philadelphia, PA, United States
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Job Summary:
Architecture, implementation and administration and operation of monitoring infrastructure for Comcast's next generation video delivery offering.
Work with Agile application engineering and operations teams to design and implement automation in support of incident management processes such as eye on glass, triage, incident follow-up etc. Extend industry-leading dash boarding and visualization tools in support of the customer experience and new residential products. Leverage open source tools and best practices where required to implement world-class systems, infrastructure and application monitoring.
Experience building and managing APIs with a good understanding of monitoring platforms. Oversee the offshore team of monitoring engineers in the day-to-day systems monitoring lifecycle.
Core Responsibilities:
• Experience in leading monitoring large-scale application deployments (tens of thousands of application nodes across tens of data centers.)
• At least 8 years of experience in a technology setting (DevOps, Engineering or Operations)
• Experience in supporting business objectives in a partnered/outsourced model (offshore vendor management) is a plus
• Ability to work in a dynamic environment with multiple times per day application deployments required.
• Experience designing and implementing dynamic monitoring systems for elastic virtual private (Amazon/Openstack) clouds is a plus.
Job Specification:
• Bachelor's Degree or Equivalent
• Engineering, Computer Science
• Generally requires 12+ years related experience
• 10 to 20% travel required.
Comcast is an EOE/Veterans/Disabled/LGBT employer