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Snap Ad Review Specialist
Snapchat
Los Angeles, CA, United States
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Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.
Snapchat is the camera used by over 150 million people every day to Snap with family, watch Stories from friends, see events from around the world, and explore expertly curated content from top publishers. In short, we are a passionate team working hard to build the best platform in the world for communication and storytelling.
We’re looking for a Snap Ads Review Specialist to join Team Snapchat! Working closely with the Customer Operations team, you will review and approve Snap Ads submissions to ensure they meet our creative guidelines and requirements. Working from our Venice, CA headquarters, you’ll collaborate with the Snap Ads team to help create seamless approval processes for ad submissions.
What you’ll do:
• Review Snap Ads, and approve or reject submissions based on our policies and technical requirements
• Troubleshoot approval tool errors and provide feedback
• Escalate ads and trends to leadership
• Collaborate with the Customer Operations team to identify workflow and process issues
What we’re looking for:
• Someone with a college degree
• 2+ years of professional work experience, preferably in ad review or customer support
• Knowledge of a second language is a plus, but not required
• Someone who is comfortable with different design softwares
• A team player that thrives in a dynamic, fast-paced environment
• Flexibility to work shifts which may include early mornings, late evenings, and weekends
• Ability to prioritize tasks and work independently
• An understanding of what makes for good customer experiences
• A passion for Snapchat and creativity!