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SalesForce Service Cloud Developer
Blackboard Inc.
Reston, VA, United States
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With nearly 20,000 organizational customers and millions of student users, Blackboard is the world's leading education technology company. This position will report directly to the Senior Manager of IT Development and will be responsible for development and unit testing activities associated with the Blackboard SalesForce ServiceCloud environment.
The development team is responsible for all development and unit testing across the suite of enterprise applications in the internal Blackboard environment. Applications include SalesForce, Oracle Fusion P2P/HCM, PeopleSoft and Web Applications. The team works closely with the QA and operations teams to ensure consistency and repeatability in how the applications are delivered and managed across the enterprise
Essential responsibilities will include:
• Development and unit testing for Salesforce Service cloud environment and or interfaces with other applications
• Maintenance User stories related to Service Cloud.
• Projects related to Salesforce Service cloud.
Professional Qualifications
Required Skills:
• 2-4 years’ experience developing directly on Salesforce/force.com products using APEX, Visualforce and SOQL on Service Cloud. Apex & Visualforce coding expertise.
• UI Customization
• REST & SOAP API
• Salesforce Certifications
• Clear and articulate verbal/written communication
• Self-motivated and self-directed abilities to prioritize and execute tasks in a high-pressure environment with "time-critical" deadlines
• Proven analytical, evaluative, and problem-solving abilities
• Possesses a team and customer service provision orientation
Preferred Skills:
• Experience working in Agile teams
• GitHub and Continuous integration using Jenkins
• Force.com Eclipse Plug-in or similar
• Force.com (Sandbox and Production)
• Experience working with custom objects, workflow
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, or any other protected factor.
Location/Division: Reston, VA, USA Job Requisition: BB-1008