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Swedish Speaking - Renewals Inside Sales Representative
Autodesk
Barcelona, , Spain
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Overview
Autodesk, Inc., is a leader in 3D design, engineering and entertainment software. Customers across the manufacturing, architecture, building, construction, and media and entertainment industries—including the last 16 Academy Award winners for Best Visual Effects—use Autodesk software to design, visualize, and simulate their ideas before they’re ever built or created.
Role
Reporting to Sales Hub Manager, and working closely with Field Sales and Autodesk Partners, the Renewal Inside Sales Rep is responsible for a specific set of accounts/geography and drives revenue through subscription renewals and finding new business; while meeting or exceeding quarterly and annual targets.
Responsibilities
• Sales – quota driven: Paid on new business.
• Develop new business via telephone and mass communication such as email, Clear Slide and social media.
• Conduct outbound customer calls; responsible for 30+ calls daily.
• Understand and articulate Autodesk’s vision for the Future of Making Things.
• Identify appropriate buyers and properly qualify business opportunities in existing Autodesk accounts.
• Determine customer requirements and expectations in order to recommend specific Autodesk solutions.
• Pass qualified opportunities to Named Account Executives.
• Respond to customer inquiries in a prompt manner. Handle or delegate accordingly.
• Use Salesforce.com to document all customer opportunities and customer activity.
• Use Salesforce.com to submit orders via salesforce.com case and monitor to completion.
• Manage Opportunity Pipeline using current Sales Methodology program
• Maintain knowledge of Autodesk products, competition and industry trends along with promotions and other items related to doing business with Autodesk and/or its Partners.
• Build and maintain relationships with Named Account Executives and relevant channel partners.
• Responsible for quarterly forecasts to Named Account Sales Management.
• Conduct outbound customer calls; responsible for a minimum number of calls daily.
• Determine customer requirements and expectation in order to recommend specific products and solutions.
• Increase sales and average transaction size by up-selling, add-on sale and cross-selling.
• Provide customer quotes, proposals, order forms, and product information as required.
• Use Salesforce.com to document all customer opportunities and customer activity.
• Use Salesforce.com and the probability definitions embedded to categorize opportunities accordingly to accurately forecast against plans and targets weekly.
• Responds to customer inquiries in a prompt manner.
• Maintains basic knowledge of Autodesk products, competition and industry trends along with promotions and other items related to doing business with Autodesk and/or its Partners.
• Build strong relationships for repeat business.
Additional Job Requirements:
• Familiarity with sales process and certain selling methodologies i.e. TAS
• Ability to maintain an upbeat and positive attitude at all times
• Strong work ethic
• Self-starter, high energy, aggressive and results oriented
• Highly proficient computer skills including internet, SFDC, email, MS Word, Excel, PowerPoint
• Experience with Salesforce or another CRM Software preferred
• Successful experience at new account development
• Excellent communication and presentation skills
• Proven prospecting and sales cycle management skills
• Bachelor’s degree and/or professional selling experience
• Language Requirements Native Swedish & English
• Travel is minimal <5%