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Payments Manager APAC
Spotify
Singapore, , Singapore
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At Spotify, we’re focused on providing the right music for every moment. We’ve connected over one hundred million users across 60 markets, allowing them to discover and share the music they love. We are looking for a passionate APAC Payments Manager, to join our wider international Payments team, focused on giving our customers the best payments experience possible across all Asia Pacific markets.
Reporting into the Director of Payments, you will help build, challenge and deliver our payments strategy for APAC, driving scalability, combining with the right partners for future growth, and keeping a commercial focus on all payment partnerships for the APAC region.
What you'll do
• Define the key payment methods for Spotify in all APAC Markets.
• Be the subject matter expert within Spotify on the subject of Payments in APAC.
• Be a voice for our customers- push those payment methods that customers want to use, and optimize based on product and commercial strategies the best way to maximize customer experience and LTV.
• Assess and onboard vendors in the space alongside the central payments commercial team.
• Optimize the payment experience for maximum conversion, working internally with product teams and also externally with vendors to ensure maximum checkout conversion and transaction acceptance.
• Work with players in the wider payments ecosystem (e.g issuing banks, mobile carriers etc) to drive transaction rates up with a meaningful impact on Spotify revenue in the region.
• Push for commercial terms that work for Spotify and it’s customers.
Who you are
• You’re experienced with online, cash-type payments and carrier billing, and have a deep understanding of existing and emerging payments for APAC.
• You see pitfalls in the existing payments ecosystem and have the entrepreneurial spirit to drive real change.
• You’re passionate about subject matter expertise- proving your own knowledge, combining your knowledge with others’ to benefit the whole team
• You’ve got 5+ years of senior experience in Payments, know the industry and the key players in Payments in the region
• You enjoy all facets of the payments world, from commercial negotiation down to detailed analysis for optimization efforts.
• You are not just a single market expert, but rather have a good understanding of local needs for payments across the entire region.
We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and our creators. This is something we value deeply and we encourage everyone to come be a part of changing the way the world listens to music.