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C2-Senior Software Quality Engineer
Pearson
Boston, MA, United States
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Description
At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.
SUMMARY
The Principal / Senior Software Quality Engineer (SQE) is responsible for analyzing, testing, and resolving technical issues to ensure that developed products meet the design specifications and are within defined standards. This position is responsible for leading and guiding one or more technical SQE project teams.
DUTIES AND RESPONSIBILITIES
• Guides the planning, creation and execution of tests both manual and automated tests using an test automation tool including, but not limited to, Selenium, JUnit, and Java based home grown test frameworks. Understands the concepts behind and when to do automation.
• Has demonstrated lead capabilities: lead a team successfully, worked well with other departments – Dev/PM/PdM, etc. Contributes to the development of other team members. Has demonstrated planning and resource scheduling skills. Facilitates troubleshooting and solves problems.
• Understands and implements, at a team level, practices developed by the Core Platforms Practice Areas.
• Understands when to execute a SQL trace to capture stored procedure execution/duration and read/writes.
• Ensures highly complex testing on projects utilizing Practice Area guidelines. Such as, understanding API/Web Services testing and understanding when to write test harnesses using web services technologies and is able to disseminate this information to team members.
• Leads, plans, schedules and implements testing for projects, defines test objectives, writes scripts (manual and automated). Formulates test plans including systems analysis, risk analysis, dependency analysis, writing and plotting test strategies, and determines how to report defects (pre/post- production).
• Investigates and reports project issues by communicating and working with various departments including: Development, Product, Project Management, Systems and Application support groups, Network Engineering, etc., as well as other project teams.
• Provides training and mentoring to Software Quality Engineers
• Analyzes and ensures requirements/User Story acceptance criteria are acceptable for test case creation.
• Executes manual and automated test cases, as well as performs back end data validation.
• Tracks test progress and results in test management tools like Jira, Stash, Jenkins and QMetry / ALM
• Identifies opportunities, then leads the roll out of inventive tech ideas and implements solutions with other projects teams, the SQE department, as well as other departments.
• Other duties as assigned.
Qualifications
EDUCATION and/or EXPERIENCE
• Bachelor’s degree in Computer related field preferred with six (6) to ten (10) years of experience and/or equivalent work experience. Experience leading and mentoring multiple teams and projects required; or equivalent education and experience to successfully perform the essential duties of the job.
KNOWLEDGE, SKILLS AND ABILITIES
• Work with other project teams to identify dependencies
• Able to research root causes around customer facing incidents
• Organize, implement, and execute defined testing processes within the test team
• Identify, recommend and implement mitigation strategies to keep project work on track
• Track project team progress by utilizing Jira; create pre-release and release templates that include all common user stories and tasks; add additional tasks for iteration planning
• Assess progress of developers to ensure code is delivered in a timely manner
• Lead deep dives after iteration planning to devise test strategy
• Monitor QA work and escalate issues when appropriate
• Ensure status of Jira, etc. are up to date
• Validate defects and triage Severity 1 and 2 defects for the release
• Engage Accessibility & Compatibility team to begin accessibility evaluation
• Confirm compatibility testing, engage QA Lab Administrators early to prepare browser/operating systems are set up for Testing.
• Ensure integration testing is conducted as needed – set up meetings with other teams, discuss testing needs, ensure testing is done
• Work to automate project BVT and automate for Continuous Integration Build.
• Expert experience or knowledge required in the following: SQE process, SQE documentation, Agile development methodology, and testing
• Intermediate experience or knowledge required in: HTML; XML; Java; JavaScript; SQL/TSQL(Includes DML/DDL/function commands), stored procedures, DB Tracing, DB profiling/SQL Profiler, impact analysis, DB sharding; AJAX, JSON, XPath
• Understanding of Coding Fundamentals (variable declaration, program flow, functions, error handling, etc)
• Understanding of Web Services (SOAP, REST)
• Familiarity with automated testing tools Selenium and SoapUI Pro.
• Strong working understanding and implementation practice of software development life-cycle and testing tools.
• Advanced experience using estimation practices related to task durations to meet schedules in an agile software development environment
• Ability to learn and actively seek new skills and knowledge to keep up with the changing technology field, including bringing any new ideas to the SQE department
• Ability to think outside the box, adapt to circumstances, learn from co-workers, and share information and experiences
• Ability to be flexible and adapt to any given situation
• Ability to perform multiple tasks concurrently
• Excellent customer service attitude, communication skills (written and verbal), and interpersonal skills
• Excellent organizational and time management skills
• Excellent analytical and problem-solving skills
• Excellent leadership skills
• Ability to make timely and sound decisions
• Detail oriented
• Ability to work independently and mostly in a team based environment
• Ability to work efficiently in a fast paced environment
• Ability to work under pressure and in high stress situations
• Must be self-motivated
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