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Box Office Attendant
AEG
Grand Prairie, TX, United States
Job Details - this job has expired, please see similar jobs below
Assist patrons with ticket distribution, via ticket purchase (Selling) or picking up tickets previously arranged (Will Call) and provide general information pertaining to Verizon Theatre, and the events at Verizon Theatre. These transactions should be provided in a friendly and accurate manner, while maintaining a professional appearance with constant consideration being given to customer satisfaction.
Functions Include:
• Service customer(s) in a friendly and professional manner.
• Assist customers with ticket purchase using Verizon Theatre’s ticket software of choice.
• Distribution of Will Call (previously arranged tickets) to customers for various events.
• Assist customers with general Verizon Theatre information (i.e. event availability, event pricing, event seat selection, event scheduling, general parking information).
• Accurately reconcile all sales and will call receipts.
• Interact in a professional manner when dealing with other building staff, clients, guests, supervisors and corporate staff.
Requirements:
• Must be able to work in a fast paced environment.
• Must be able to accurately and efficiently deal with large quantities of cash or other payment methods such as credit cards, checks or money orders.
• Must be able to exhibit excellent communications skills.
• Must have an understanding or have the ability to learn basic computer skills.
• Must show commitment and willingness to provide excellent customer service.
• Previous experience selling merchandise a plus but not required.
• This is a part-time, non-union, hourly position
• The employee must maintain a neat, clean and well-groomed appearance (Please see AEG Human Resources Policies and Procedures)