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Guest Service Representative
AEG Anschutz So. Ca Sports Complex
Carson, CA, United States
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StubHub Center is a 125-acre, $150 million development in Carson, featuring state-of-the art stadiums and facilities for soccer, tennis, track & field, cycling, lacrosse, rugby, volleyball, baseball, softball, basketball and other sports. Designated as an “Official U.S. Olympic Training Site,” StubHub Center is the nation’s most complete training facility for Olympic, amateur and professional athletes.
Created around a 27,000-seat soccer stadium, 8,000-seat tennis stadium, 10,000-seat track & field facility and a 2,450-seat indoor velodrome, the complex is located on the campus of California State University, Dominguez Hills. StubHub Center is home to Major League Soccer’s Los Angeles Galaxy and Chivas USA. In addition, the site is the U.S. Soccer Federation’s (USSF) national team training headquarters and the location of the United States Tennis Association’s (USTA) USA High Performance National Training Center. The development is also designated as an official training site for USA Cycling and USA Track & Field.
Since opening on June 1, 2003, with the inaugural Home Depot Track & Field Invitational, StubHub Center has hosted some of the finest national and international competitions in the world. In the facility’s first year of operation, it hosted the 2003 MLS All-Star Game, 2003 MLS Cup game and the 2003 FIFA Women’s World Cup championship match. Since then, StubHub Center has hosted major soccer tournaments and matches, including the qualifying for the prestigious Copa Libertadores – InterLiga, SuperLiga, CONCACAF Men’s & Women’s Gold Cup matches, the World Series of Football and the annual Super Clásico, featuring Los Angeles’ intra-city rivalry, the Los Angeles Galaxy versus Chivas USA. StubHub Center hosted the LA Women’s Tennis Championships presented by Herbalife, a Premier Sony Ericsson WTA Tour event, showcasing tennis’ most elite female athletes, from 2004 to 2009. The facility is also home to the nation’s premier indoor velodrome and hosted the UCI Track Cycling World Cup Classics 2005—2007, and, in 2005, hosted the World Championships. Across three disciplines – soccer, tennis, cycling – more than 45 U.S. athletes who competed in the 2008 Beijing Olympics trained at The Home Depot Center in preparation for the Games, and more than 250 train annually at the facility.
StubHub Center’s commitment to athletics and training also extends to the surrounding
communities. Tennis courts, soccer training fields and a three-mile jogging trail with 12 fitness stations around the perimeter of the development is available to local residents as well as other facilities and amenities. Through foundations established by AEG-operated entities such as the Galaxy, the Los Angeles Kings (NHL) and STAPLES Center, more than $5 million has been pledged to community organizations in the last seven years, including new donations targeting the local Carson community established by StubHub Center Charitable Foundation.
StubHub Center is southern California’s legacy to sports, building character through competition.
As part of the Guest Services team, ushers are responsible for providing excellent guest services at all StubHub Center events. This includes greeting guests, providing information and directions, assisting with problems/issues, and controlling ticket access points throughout StubHub Center.
Minimum Requirements:
Candidates are required to have at least one (1) year prior customer service experience, preferably in a sports/entertainment venue environment. All applicants must have a high school diploma or equivalent. Applicants must be able to work evenings and are required to be available to work all weekend and holiday events throughout the year. Applicants should also be able to stand consistently for a minimum of 4 hours and withstand various weather elements such as high temperatures and rain.