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IT Business Analyst
Yelp
San Francisco, CA, United States
Job Details - this job has expired, please see similar jobs below
We are looking for a talented IT Business Analyst to join our expanding team in our San Francisco office. In this role, you will analyze employee needs, gather business requirements, and help coordinate and drive technical solutions. Come join us as we develop scalable and effective services for Yelp.
Responsibilities
• Deploy new IT programs to provide excellent service in the areas of client applications, services, and solutions
• Manage implementation efforts and foster strong collaborative customer relationships
• Prepare documentation for IT support resources on new functionality and supporting material
• Identify opportunities to optimize IT programs and services by studying business functions, gathering information, and evaluating output requirements and formats
• Perform business process analysis, needs assessments, and cost/benefit analysis in an effort to align information technology solutions with business initiatives
• Elicit, analyze and document detailed business requirements, understand business processes, and relevant technology for business initiatives
Requirements
• 3-5 years experience in IT service delivery, detailed process mapping, and business systems analysis involving onboarding, problem solving, planning, coordinating, organizing
• Excellent customer relationship skills to understand business concerns and requirements
• Ability to work in a diverse, fast paced environment and effectively collaborate across teams
• Detail-oriented, organized, self-motivated, hard working, and a great team player with excellent interpersonal skills
• Strong influencing and relationship building within all levels of IT and business stakeholders
• Exceptional communication skills with demonstrated ability to communicate effectively with both a technical audience and business users
Yelp values diversity. We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.
Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.