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Business Customer Service Agent (M/f) Norway in Münster, Germany
Arvato
Münster, , Germany
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Would you like to be part of an international team with good career opportunities in an internationally recognised company? Then start working for arvato! More than 500 employees in Münster, Germany work in different departments providing professional assistance to our customers within Europe.
Join our Norwegian Team to support business customers for inquiries about their contracts, account administration and general support.
• Support of business customers via phone, email and chat
• Operation of all functions of customized computer systems (telephone systems, databases, etc.)
• Acquisition and maintenance of customer data and transaction data
• Acquiring of comprehensive knowledge about products and processes
• Some technical affinity desirable
Your profile:
Excellent Norwegian language skills (spoken and written) on native speaker level
Additionally good English language skills
Service-oriented, patient and friendly manner
Professional communication skills and accordant soft skills (business customer oriented)
Good pc skills (usage of web-based tools and MS-Office)
Sufficient typing skills
About us:
arvato is an internationally networked outsourcing provider. More than 65,000 employees design and implement bespoke solutions for all kinds of business processes across integrated service chains, for business customers from around the world. Its portfolio includes all services related to the creation and distribution of printed materials and digital storage media, as well as data management, customer care, CRM services, supply-chain management, digital distribution, financial services, professional and custom IT services, and the direct-to-customer distribution of educational media.
What we offer:
• Integration with an international team in a multicultural environment
• Intensive induction period and product training from the outset
• To work in a flexible shift system
• Great career opportunities
• Corporate healthcare management (medical checkups, vaccinations etc.)
• We support you in order to ensure a smooth beginning at arvato in Münster (finding a flat and sorting out health insurance and tax attestation as well as creation of a local bank account)
Submit application to:
arvato direct services Münster GmbH
Human Resources
Bettina Stratmann
Höltenweg 33
48155 Münster
phone: 0049 (0)251 5004 46801
We welcome all applicants who are willing to contribute to the diversity of our company.
Please send your CV including a covering letter, salary expectation and earliest possible starting date to
bewerben-arvato-ms@bertelsmann.de
Should you have any questions regarding this post, you may also contact us via this email address.
For more information, please visit our Web Site:
http://www.muenster.arvato-customer-services.de