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Account Supervisor
GREY
New York, NY, United States
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Description
Job Title: Account Supervisor, Activation
About Grey:
Two things Grey has been doing since 1917: coming up with Famously Effective ideas, and hiring forceful, energetic innovators with diverse skill sets and points of view who can put ideas into motion that lead to results. That’s no coincidence.
Smart, quick, highly motivated business-savvy people have been the backbone of Grey’s Famously Effective work for 102 years. They drive the business and creative performance that has led Grey to be named the industry’s trade publications’ “Agency of the Year” three times in the past six years.
As the agency, industry, and world continue to transform at a break-neck pace, Grey continues to look for the best people to join our diverse talent roster in the coming year. More than ever, we need people who will develop the Famously Effective ideas that will propel the agency further on the trajectory of success.
Job Description:
The Account Supervisor is the day-to-day lead on accounts, responsible for managing strategic development and flawless implementation of Client deliverables. The Account Supervisor is responsible for developing strong relationships with Clients, providing recommendations and proactively anticipating needs/issues in a timely manner. The Account Supervisor plays a key role in ensuring the growth of junior team members and acts as the point person to collaborate with multiple agency teams.
Key Responsibilities:
• Ensures that the services required by the Client s/he supervises are properly performed
• Maintains a current and deep knowledge of the client’s business in order to direct and contribute to their integrated marketing and advertising plans. Uses such knowledge to anticipate the need for strategic changes
• Understands the brand’s DNA; knows what drives brand affinity, engagement and purchase behavior
• Strong working knowledge of the integrated marketing disciplines
• Anticipates client needs, responding in a timely and efficient manner
• Lead client and account team calls/meetings
• Drive strategic, integrated thinking to foster creative solutions that leverage Activations to achieve brand objectives across all disciplines
• Facilitate positive integrated efforts with internal PR, account management, creative, planning, digital and production counterparts at Grey and outside partners
• Lead and coordinate brainstorms as briefs require
• Development of written materials, decks, timelines and status documents; management of junior team members to support in this as needed
• Oversee and take a leadership role in the management of activations, including events, experiential campaigns, talent deals, strategic partnerships and promotions
• Monitor internal status of jobs, timelines and billing and advise senior members of developments
• Manage junior team members
• Support and communicate proactively with AD on overall account status and in assessing workflow and help with time management
• Act as a direct line of support for constant communication with account team and client
• Give input on scope of work, budget and track team efficiencies for client needs
• Is concerned with the profitability of his/her business to the agency – is cost-conscious of account handling expenses and alert to opportunities for growth in other product assignments
• Network on behalf of clients and the agency
• Support in new business RFPs
• Contribute to overall Grey and Grey Activation & PR agency culture
• Partner with Planning to develop Award submissions
Qualifications
Required Skills:
• 5+ years of experience in Activation or comparable experience
• Excellent verbal and written communication skills
• Experience working in a number of verticals from business to lifestyle
• Big-picture strategic thinking
• Ability to leverage internal relationships to more effectively manage the creative development process
• Ability to handle difficult clients or client situations with professionalism and problem-solving tactics
• Excellent people/team building skills and the ability to work with a wide range of people
• Able to handle pressure well
• Strong knowledge of Digital and Social Media channels
• BA or equivalent degree
Grey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We offer dynamic career opportunities with growth potential in a fun work environment!