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Vice President of Product Management
RingCentral
Belmont, CA, United States
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Description
Vice President, Apps Product Management
Job Type:Full-Time
Location:Belmont, CA
Department:Product
RingCentral, Inc.,a leading provider of Unified Communications as a Service (UCaaS), fosters a dynamic, success-driven, and team-oriented environment committed to delivering simple and delightful products for our customers. We are looking for a candidate with an entrepreneurial spark and a passion for redefining how people communicate.
The RingCentral environment is dynamic, success-driven, team-oriented and committed to providing world class service for its customers. Do you have the ability to thrive in a fast-paced environment? We are looking for candidates with an entrepreneurial spark!
RingCentral is one of the fastest growing SaaS companies in the world, and is hands down the largest and fastest growing company in pure cloud business communication and collaboration space. We are committed to innovation, and we continuously out-innovate the competition. Our award winning products are recognized leaders by Gartner and other prominent analysts. Communication is at the heart of every business, and our products enable people to work they want to work on the channel of their choice whether it’s voice, video, text or chat while eliminating the complexity and unnecessary expense of managing business communications. We are relentlessly focused on user experience.
Our Apps provide a single, unified workspace that empowers you to work, communicate, and collaborate faster and more effectively than ever before. Emails, scattered discussions, and disjointed resources are drastically reduced as teams share conversations, files, tasks, and calendars. Our apps empower people to collaborate effectively, whether internal or external, using their favorite devices anytime anywhere.
With a strong focus on customer outcomes, we strive to continue to evolve these apps by building more ways for them to integrate into customer workflows, refine and enhance the user experience, push the technology envelope with apps that learnTM.
RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered lunch and breakfast on a daily basis as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.
Job Description:
RingCentral’s team is looking for a highly-talented VP of Product Management to advance our vision of collaborative communications. This is a key leadership position at RingCentral, reporting to the SVP of Product Management. You will lead multiple product management teams charged with creating world-class end user experiences with new features to help our users send messages, share files, and make voice and video calls. This role involves defining a visionary, creative, and winning strategy for our products in collaboration with Marketing, Sales, Design, Engineering, and other functions to accomplishment meaningful goals for our customers and our business.
Responsibilities:
• You will develop and communicate the product strategy and roadmap for end-user web, desktop, and mobile applications for RingCentral. As part of this, you will develop and maintain deep domain experience related to team collaboration and video and voice communications.
• You will stay intimately engaged with our customers by continually learning about them through a variety of methods, including customer calls, user research, and analytics.
• You will develop and execute RingCentral’s apps product strategy, with a keen focus on end-user experience and serving the extensibility needs of current and future customers and partners.
• You will collaborate with Design, Engineering, Go-To-Market functions, and the executive team to conceive and build roadmaps that support RingCentral’s overall company strategy.
• You will be accountable for driving roadmap execution and ensuring a balance of staff across all projects and apps.
• You will manage, coach, and inspire existing product managers at all levels from first-year product analysts to experienced leaders.
• You will build an organizational structure that keeps your product managers empowered and company executives informed.
• You will anticipate future product needs and lead your team in crafting plans to realize them, balancing new feature development with investments in tech debt reduction.
• You will prepare product presentations and updates for the executive staff, customers, and analysts.
• You will represent RingCentral in industry and customer events and promote our user first philosophy.
Qualifications:
• You must be a seasoned product leader with at least 10 years in product management leadership roles.
• You have a proven history of driving product strategy and shipping multiple products concurrently with cross-functional teams.
• You must have a track record of building successful apps that serve consumer or end user audiences in the millions of end users.
• You should have experience developing processes for your team to manage the product life cycle from cradle to grave.
• You have built large product teams and have a track record of driving them toward a big vision and consistent execution.
• You have enough frontend and backend technical experience with SaaS web and mobile applications to be able to have meaningful discussions with engineers about architecture and product decisions.
• You have a deep understanding of and experience with user growth and engagement tactics.
• You possess extraordinary written and verbal communication skills and are comfortable presenting to the CEO, the board of directors, customer executives, and leading industry analysts.
• You have high energy and drive. Your product managers are key decision makers in the company and they need your passion and enthusiasm to be on top of their games.
• You are highly organized. With many of your people doing many things in a fast-moving company, strong organizational skills—both for yourself and for the team—will be required
• Experience you have with freemium adoption is a plus.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the second consecutive year. RingCentral is headquartered in Belmont, Calif.