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Senior Business Analyst
Expedia
Chicago, IL, United States
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Senior Business Analyst - Predictive Analytics
Expedia
Expedia is striving to revolutionize the way people search and book hotels and their trips. For this mission, Lodging team is the pioneer and focal in changing how people around the world shop and purchase travel. We’re looking for a passionate Senior Business Analyst with strong product development and marketing mindset to join our Lodging Product Analytics team. This position will focus on improving user shopping experience and site engagement as well as growing conversion and profit through actionable analytics.
This role will challenge you to understand and assist in many of the aspects of the development of the Hotel business, including product innovation/user behavior, test and learn (A/B as well as multivariate tests), opportunity identification and problem investigation. If you are focused on results, a self-starter, and have demonstrated success in using analytics to drive the innovation and user engagement of a product, this position is for you. A real passion for analytics and product development and innovation is a prerequisite. This is a full-time position based in Chicago.
What you will do:
• As a member of the Expedia Worldwide Global Analytics team, you will deliver analysis support to Lodging Shopping team surrounding property level content, e.g. images, hotel details, amenities, free offers, user reviews.
• Apply your expertise in quantitative analysis, data mining, and the presentation of data with the goal of profit maximization and with a religious focus on actionable analytics.
• Actively engage with multiple departments across the org, including Product, Engineering, Merchandising, Site Optimization, Design, and Lodging Partner Services, to solve problems and identify trends and opportunities.
• Inform, influence, support decision-making for Hotel/LPS Product.
• Function independently with little to no supervision, actively taking ownership of key analytical projects.
Who you are:
• Demonstrated ability to work through complex business problems and partner with internal clients with a consultative approach.
• Strong analytical/modeling skills with ability to convert raw data into actionable business insights.
• Expert proficiency in Excel
• Exceptional knowledge of SQL
• Understanding of AB testing methodology, advanced statistical/predictive modeling, and optimization techniques is highly preferred. Experience with tools such as R is preferred.
• Experience with Business Objects and/or Tableau is preferable.
• Experience with web analytics tools such as Omniture and Tealeaf is highly preferred.
• Excellent verbal, written and data presentation skills are a must-have.
• Ability to communicate in a clear and effective manner.
• Ability to prioritize among conflicting demands in a fluid environment.
• Experience with Hive and Hadoop is preferred.
• At least two years of professional work experience.
• Master’s degree in a Business/Statistics/technical field or related discipline preferred.
• Experience in an analytical role in an e-commerce, technology company, investment banking, or product management preferred.
Why join us?
Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.
Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.
Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.
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Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.