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Director, Product Management
Amazon
Seattle, WA, United States
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DESCRIPTION
Transaction Risk Management Services (TRMS) is a centralized technology team that protect all of Amazon’s businesses and services from fraud and abuse. These systems, invisible to the customer, work seamlessly across the billions of transactions occurring simultaneously around the world.
Director of Product Management for TRMS…
Want to make a direct impact to Amazon's bottom line? Amazon’s Transaction Risk Management Services (TRMS) team is responsible for preventing abuse across every Amazon product line. TRMS designs and builds high performance software systems using machine learning that identify and prevent abusive transactions. Abuse prevention is a real money game where our software teams strive to outsmart those who attempt to defraud Amazon and our customers. Come build with us!
As a Director and lead strategist, you will be the business owner for your products and guide the execution to realize the business impact. The role is highly cross-functional and provides autonomy to dive deep, identify trends and permanently solve global problems. You will represent the TRMS team to Retail teams worldwide, supporting products anywhere Amazon does business, partnering from the infancy of a program until post-launch. You will be responsible for defining and driving the product roadmap from conception of ideas to the worldwide launch. You’ll work closely with a variety of stakeholders including retail business leaders, finance managers, research scientists, statisticians, business analysts, and software development and infrastructure teams. As our lead product strategist, you will define use cases, analyze the potential customer and financial implications, select the most promising ideas, prioritize them, and create a cohesive roadmap. You are process-oriented, highly organized, super curious, and thrive in an environment where priorities shift fast and ambiguity is ever present. You know how to be scrappy but operate as part of a larger team and business. You will evangelize new features to our partners, working to accelerate their adoption, define key success metrics, measure impact, and track the business benefits. You will have a stake anywhere we execute a customer transaction!
Successful candidates will enjoy diving deep into data, have outstanding analytical skills, excel at developing short-term and long-term strategies, as well as leading executive level reviews. You will thrive in a highly collaborative, creative, analytical, and fast-paced environment and are comfortable interacting with highly technical development teams. You must have the experience and capability to prepare documentation for senior executives and align your roadmap with Amazon’s strategic objectives. You will build and lead a team of product managers to support the strategy. Given this, the individual must have a solid track record of leadership, building a vision, development team members and leveraging the talents of a team to execute against goals all while building a culture of engagement.
BASIC QUALIFICATIONS
• Bachelor's degree in technology or technology management related field
• 10+years of experience in product management in the technology space
• Experience delivering technology products/services in a high growth environment
• Data-driven decision making and quantitative analysis skills
• High attention to detail and proven ability to manage multiple, competing priorities simultaneously
• Extremely strong written and verbal communication skills
PREFERRED QUALIFICATIONS
• Demonstrated experience as a strong leader who can prioritize, communicate clearly and influence across cross functional teams
• Proven track record of taking ownership and driving results
• MBA or Master's degree
• Ability to think strategically and at the same time stay on top of tactical execution
• Proven experience working in the software as a service industry
• Curiosity to dig several layers deep into metrics, to understand key drivers and whether they are the correct or best metrics to measure/manage a business or process
• Experience with advanced statistics, operations research and machine learning techniques
• Experience working in or with a fraud or risk management organization.