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Director of Product Management
Salesforce
San Francisco, CA, United States
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Products and Technology
Director of Product Management, High Velocity Sales
Job Details
The Sales Cloud product team is looking for a Director of Product Management to help launch the new High Velocity Sales product line, expected to be the next big growth driver for Sales Cloud. We are looking for a product management leader with a track record of driving new product capabilities from initial concept to successful delivery and market adoption. This role will guide the future of the Sales Cadences Builder experience, which is at the center of the entire High Velocity Sales product.
This role calls for a strong, proactive leader capable of autonomously driving multiple projects in parallel and interested in deciding which experiences to deliver to the user at the start of the workday. Product managers who thrive in a fast paced, collaborative environment, and love working with the best technology team in the world should apply.
Responsibilities
• Own the product vision for the Sales Cadence builder experience, which includes the ability to add email, call, and other sales outreach steps to the prospecting process. Ensure that the roadmap aligns with the overall product and company vision. Be an expert on the domain, the market, the trends. Evangelize the vision constantly so all stakeholders are aligned, have context and understand where we are going.
• Be the champion and voice of customers for a new product category that changes how the market sees Sales Cloud. Build impactful, personal customer relationships that we can leverage for growth and expansion of the product line. Own requirements, specifications, and release plans.
• Drive for the best customer experience possible. Work closely with UX to develop, test, and deliver assets to engineering. Work with the technology team to deliver a world-class product driven by customers, prospects, advisory teams and internal product experts. Drive the end to end feature deliver cycle.
• Measure success. Measure everything. A feature's release does not dictate success. Define what success means for each feature and each function before it even goes to development. Develop ways to constantly define and monitor success.
• Collaborate across teams. We win or lose as a team. Product managers play a critical role in creating alignment between engineering teams and stakeholders. In this role, you will collaborate with a wide range of product managers and teams, so being able to take ownership and drive decisions is critical to the success of the product.
• Communicate clearly and efficiently. Coordinate product release communications for your components. Define expectations for engineering teams and hold them accountable to success and failures. Work closely with product marketing managers to promote your products both internally and externally and ensure a cohesive message.
• Represent salesforce.com as a domain and product expert at customer interactions, industry and corporate events and online in customer community and through social networking.
Experience/Skills Required
• Leadership DNA - proven ability to set a vision, excite and lead a cross-functional engineering team.
• 5-8+ years of product management experience.
• Gathering and transforming business requirements and market needs into a successful product strategy.
• Strong organizational, written and oral communication skills.
• Comfort in high-level business discussions with internal and external executives.
• Proven ability to deliver on commitments.
• Ability to lead and work autonomously.
• Ability to handle multiple competing priorities in a fast-paced environment.
• Strong troubleshooting and analytical thinking skills.
• Bachelor’s degree (technical disciplines preferred).
Experience/Skills Desired
• CRM and/or salesforce automation experience a very strong plus.
• Cloud computing experience is a strong plus.
• Working knowledge of Salesforce products and APIs is a plus.
• Experience presenting to executive leadership and handling sensitive customer situations.
• Strong user experience/design sense, with a record of building great products.
• Experience with sales technology a strong plus (e.g., sales engagement, voice intelligence, email tracking, marketing automation, etc.).
• Experience with agile development methodologies like Scrum is a plus.
• Understanding of software architecture and object oriented design is a plus.
• MBA and/or a technical background in development is a plus.
Posting Statement
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.