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Director, Product Management
Lending Club
San Francisco, CA, United States
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Director, Product Management (Infrastructure)
Lending Club (NYSE: LC) opened in 2007 with one simple mission: create a more efficient, transparent and customer-friendly alternative to the traditional banking system that offers creditworthy borrowers lower interest rates and investors better returns. Today, we’re the world’s largest online credit marketplace, and we’re radically changing the way lending operates. We’re proud of the recognition we’ve received, including being named a World Economic Forum Technology Pioneer, a CNBC Disruptor 50, and one of The World’s 10 Most Innovative Companies in Finance by Fast Company. We’re conveniently located in downtown San Francisco, California.
What We Do
We are the world’s largest online credit marketplace, facilitating personal loans, business loans, and financing for elective medical procedures. Borrowers access lower interest rate loans through a fast and easy online or mobile interface. Investors provide the capital to enable many of the loans in exchange for earning interest. We operate fully online with no branch infrastructure, and use technology to lower cost and deliver an amazing experience. We pass the cost savings to borrowers in the form of lower rates and investors in the form of attractive returns. We’re transforming the banking system into a frictionless, transparent and highly efficient online marketplace, helping people achieve their financial goals every day.
What You’ll Do
• Assemble an ROI-prioritized roadmap, and lead execution from concept, through launch, to analysis, optimization, and scaling
• Evangelize the infrastructure platform and its capabilities internally
• Lead partners and end users including business counterparts and engineering to understand dependency trade-offs that affect the customer experience. Work with credit risk, data scientists, operations, ops strategy, marketing, design, and engineering to achieve this goal.
• Help prioritize the platform roadmap with engineering, marketing, sales, business development, and developer relations
• Know the metrics for which you, our team, and the company are responsible for; strive towards meeting those metrics.
• Participate in customer research, product discovery, market and competitive analysis
• Craft business cases. Analyze the revenue and profit opportunity for new projects.
• Lead key projects from concept through planning to development, launch, and post-launch support
• Act as the product owner for an Agile scrum team; partner with engineering to ensure team delivery and accountability.
• Act with sense of urgency, intellectual curiosity, go beyond boundaries of what your job description states.
About You
• You have a minimum 10+ years of Product Management experience at an internet company
• Previous engineering or technology architect experience a plus
• You have in-depth experience in at least one of the following areas:
◦ Building APIs, enterprise software and infrastructure / tools
◦ Fintech product management
• You are highly quantitative, analytical and business-minded with an ability to pursue complex problems in an organized way
• You are comfortable working closely with Engineering and have experience with Agile development
• Strong communicator across different audiences and communication styles. Can simplify tough problems and effectively explain them to a non-technical audience.
• You have a high energy, can-do attitude with willingness to do what it takes to get things done
• You have strong organization, analytical, and planning skills. Ability to maintain multiple projects without compromising results
• You have deep customer focus and experience with researching and determining customer needs
• You are self-directed with no ego, able to work independently, as well as work in a team-oriented environment
• You hold a Bachelor's Degree in Computer Science, Computer Engineering or equivalent experience
• You love working with diverse teams and personalities
• People love working with you
Lending Club is an equal opportunity employer committed to diversity in the workplace. You will receive consideration for employment without regard to sex, race, color, religion, national origin, protected veteran status, or disability status.