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Associate Customer Development Consultant
GoDaddy
Gilbert, AZ, United States
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About GoDaddy
GoDaddy powers the world's largest cloud platform dedicated to small, independent ventures. With nearly 17 million customers worldwide and over 75 million domain names under management, GoDaddy is the place people come to name their idea, build a professional website, attract customers and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success. To learn more about the company visit www.GoDaddy.com.
As an Associate Customer Development Consultant you are part of an inside sales team that will make outbound calls to existing customers and introduce them to GoDaddy products that meet their needs. You will manage customer accounts for small businesses through a high level of consultation and grow your consultation abilities all while helping customers leverage the power of the internet, to expand their online presence.
Responsibilities
• Make outbound calls to existing customers and introduce them to GoDaddy products that meet their needs
• Manage customer accounts for small businesses through a high level of consultation
• Sell GoDaddy products and services with a short sales cycle and “one-call-close” mentality
• Become a GoDaddy product expert who advises customers on the best solution to achieve their goals
• Meet daily and monthly revenue targets and other metrics related to sales revenue, schedule adherence, and survey scores
• Work at a fast pace to consult, recommend, and enable the right online product and service strategies to customers
• Complete a rigorous training and onboarding program to learn about GoDaddy products and sales techniques
Requirements
• At least one year of customer service experience is required
• Willingness to learn and an interest in technology
• Strong interpersonal skills and the ability to communicate effectively with business owners
• Ability to meet or exceed expectations through a metrics driven performance standard
• High school diploma or equivalent education
Preferred Skills
• Knowledge of internet, social media and/or small business is highly preferred
• Experience selling in an outbound sales environment is preferred, but not required
GoDaddy is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
If you need assistance completing an application for a position with us, please reach out to our Recruiting Team at Recruiting@godaddy.com
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