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Senior Director, Product Management
RingCentral
Belmont, CA, United States
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Description
Senior Director, Product Management - Video Collaboration
Job Type:Full-Tme
Location:Belmont, CA
Department:Product Management
We foster a dynamic, success-driven, team-oriented environment, committed to delivering simple and delightful products for our customers. We are looking for a candidate with an entrepreneurial spark and a passion for redefining how people communicate.
Senior Director, Product Management - Video Collaborationwill be responsible with driving strategy, development, and adoption of video collaboration products. We are looking for a Product Manager with a deep understanding of the video collaboration industry, video technologies, and usability best practices.
You are intensely curious about user behavior. You understand that great products balance simplicity and robust features to solve real world problems. Saying “no” is as important as adding new features. You also enjoy tapping the left side of the brain and quantifying your decisions by analyzing data and setting up proper measurement and reporting for each feature launched.
Responsibilities:
• Understand and prioritize customer needs
• Conduct customer interviews
• Define features including technical requirements and user experience
• Collaborate with Engineering and Operations on feature definition and development
• Work with cross-functional teams on product go-to-market strategy
• Track and measure product/feature success
Qualifications / Requirements:
• Wicked smart and have a strong bias for action
• Highly empathetic with users, customers, and co-workers
• Positive, team-focused attitude toward software development
• Understanding of behavioral psychology
• Effective written and presentation skills
• 10+ years of product management or related experience
• Experience creating mockups and wire frames
• Capable of taking complex issues and making them simple to understand
• Track record of managing the entire product life cycle
• Technical background or relevant experience
• Ability to thrive in start up environment
Bonus:
• Consumer software experience
• Combination of Front-End, Platform and API experience
• Experience working with integrations
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the second consecutive year. RingCentral is headquartered in Belmont, Calif.
RingCentral is an EEO/AA employer.