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Manager, Program Management - Billing
WeWork
New York, NY, United States
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Manager, Program Management
• Billing
About the Role:
The Manager, Program Management - Billing is responsible for managing and executing Global Shared Services billing initiatives from discovery to execution. This role will encompass end to end project execution including laying out project plans, helping stakeholders define requirements to solve business needs, working with outside groups to configure system updates, creating test cases to ensure the updates are configured properly, and training users on updates. The Manager, Program Management - Billing will play a pivotal role in effectively working with the Regional Shared Services teams as well as other departments to deliver billing solutions on schedule.
Responsibilities:
• Meet with project owners to determine key initiatives for the year
• Define and help prioritize initiatives by creating realistic timelines based on resource capacity
• Create timelines and project plans for key initiatives
• Work with key stakeholders to define solutions for business needs while maintaining SOX compliance
• Create test cases for system changes including regression testing to ensure change has been properly configured and execute testing with stakeholders
• Train and communicate updates regularly through consistent and clear materials to ensure users are up to date on new features
• Liaise with larger Regional Integrations team to identify and define system modifications to address ongoing issues
Preferred Qualifications:
• BA Degree in Finance, Accounting or related field Required
• 4+ years of AR/Billing systems or consulting experience
• CPA License a plus
• Experience with JIRA, Workday, Microsoft Project preferred
• Experience with test case creation and testing coordination
• Ability to problem-solve, multitask, track and organize data, present to key stakeholders, manage internal and external customers
• Desire to succeed in a data-driven, fast changing, and entrepreneurial environment