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Senior Director, Global Product
Expedia
Bellevue, WA, United States
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Expedia
Our Mission is “Bringing the World Within Reach”.
Do you want to lead a highly motivated team who are “bringing the world within reach” for travelers the world-over?
Do you want to redefine how we acquire, activate, onboard and engage consumers on the web, iOS, Android (and beyond), unlocking the next wave of mobile growth?
Do you want to work in an exciting, dynamic and highly visible space where you can make significant impact to millions of travelers that use our products?
If you answered “Yes” to these questions, we would love to hear from you!
As part of our Global Product Organization, this team designs and builds experiences that connect from mobile marketing channels through to the “front door” of our experiences across web and native apps. This space represents the next wave of growth for our consumer business; attracting new customers, engaging and re-engaging them and gracefully supporting them into shopping and purchasing travel products. In this role, you will drive the strategy and vision to innovate, build and evolve “the how” customers learn about us and learn to love us.
In this role, you will work closely with brand and business partners, along with product, design, engineering and marketing colleagues to envision new features, quantify their value to travelers, and prioritize them on your products’ roadmap. You will be responsible for building and scaling a focused and high-skilled team of product managers. You will also track the key performance indicators of your product to showcase the value they create for Expedia’s business.
Responsibilities
• Set the strategy for your products and evangelize the vision with the organization
• Understand the needs of our travelers when they engage with us ranging from:
◦ discovering and exploring new destinations
◦ starting, narrowing or continuing a product search
◦ expanding or adding things to their already purchased trip
◦ finding important information about the trip they are currently on
• Be the “go-to” person with key business partners in mobile marketing, merchandising, product shopping, advertising partners, loyalty and others while collaborating with them around possibilities and keeping them engaged in the products’ evolution
• Recruit, develop and coach high-impact Product Managers to deliver great experiences and be recognized as simply the best PM’s for stakeholders, design and engineering to partner with in this process
• Promote thinking about the “why and what” of new capabilities, products, features
• Facilitate trade-off decisions among investment, schedule and traveler benefit
• Envision, prioritize and partner with design and engineering to deliver an ambitious and winning roadmap
• Take ownership over risk mitigation and creatively solve problems as they arise
• Be comfortable in balancing among leadership, coaching and getting hands dirty in order to get things done
• Passion for travel and product is a requirement, but, moreover, be deeply curious about the world, people and the product “craft” and profoundly persistent
• Be motivated by leading the products, teams you work with and, ultimately, our travelers better off
• Understand creative and technological possibilities to create experiences that recognize our travelers every time and foster re-engagement and loyalty
Requirements
• One or more degrees - arts, science, engineering, design all apply. Advanced degree is nice, but we really want someone who is committed to life-long learning, self-awareness and self-improvement
• 8+ years’ experience in product development and/or product management, primarily focused on mobile products, consumer internet and/or iOS and Android products/apps/experiences
• Shown success in delivering technology products in a high growth environment inclusive of noteworthy failures that shaped your view and perspective as a product leader
• Recognized in prior roles as simply the best at prioritization, communication, catalyzation across a vast array of personality types, communication styles and functional disciplines
• Success in growing a business and customer engagement with a new and different point of view combined with being able to implement small and magnify
• Possesses a certain “ethos” such that others listen and contemplate what you have to say
• Collaboration is a strength and is called upon to share and shape opinions and build relationships
• Regardless of location, the role will be leading a global team building a global product - travel will be part of the role
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.