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Sr Manager Sales Excellence
Expedia
Bellevue, WA, United States
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Egencia
Egencia, an Expedia Group company, makes business travel better. Combining technology and service, we build a seamless experience, where companies have access to a user-friendly interface, extensive travel options, and 24/7 global support. Join our mission and help us take the next steps in transforming the world of business travel.
Egencia is seeking to continue the strong momentum whilst finding a step change to unlock continued commercial growth. We are looking for a creative and curious Senior Manager Sales Excellence to partner and collaborate with our commercial leaders, sales team, sales operations and finance teams across the world to identify opportunities for improvement, propose best in class solutions and implement such solutions. You will be the spider in the web to propose, create and implement better solutions for our sales team, whose key mission is to win and grow our clients by proposing and selling the optimal solution for our clients.
Key Deliverables
• Develop and effectively operationalize our commercial go to market strategy and operating plan within Egencia’s teams.
• Partner with peers across the region to identify and evaluate key strategic trends, opportunities, and risks with a particular focus on how we can drive effectiveness across the Egencia’s Commercial Sales organization.
• Frame the identified opportunities into specific initiatives, obtain agreement to drive such transformational change initiatives. Also partner with functional leaders and stakeholders to evaluate and implement proposed programs and business requirements.
• Develop and execute on such initiatives that will deliver increased efficiency and consistent commercial sales excellence, including a focus on reporting and analytical capability to ensure performance and related incentives are measured effectively.
• Collaborate with our Commercial Analytics team to build fact-based insights and drive decision-making on sales investments and trade-offs, including launching and managing tests on key hypotheses.
• Execute the sales strategy and monitor the business impact of initiatives (e.g. revenue, penetration, etc.) measuring the impact and status of initiatives.
• Act as the change engine for ongoing innovations by identifying and broadly implementing the best ways of working across the organization.
• Serve as the voice of Commercial into broader Egencia global projects, ensuring input and feedback from the Commercial organization are well-captured and integrated, collaborating closely with product development and other teams
Skills/Competencies Required:
• 10+ years of experience, with a preference for those with an international sales, commercial, sales, or management consulting background and/or a similar role in a leading technology company.
• MBA strongly preferred.
• Ability to lead, manage & mobilize multiple partners (including top executives) and demands in a fast-moving change orientated environment.
• Ability to strategize, design and execute towards ambitious goals, and generate creative new approaches to solving business problems.
• Self-motivated, self-aware and able to drive collaborative success with limited guidance.
• Excellent communication skills with the ability to present complex concepts to both executive leadership and operational teams (fluent in English and preferably speaks another prominent European language).
• Superior problem solving and analytical skills. Takes a data-driven, analytical approach to problem solving and decisions, and draws upon business insight where information is incomplete.
• Results-oriented and an appetite for driving business impact/execution, in a highly autonomous role.
• Great teammate – creates a climate of inclusion and implements strategies to bring a diverse set of perspectives to the team and solutions.
Who are we?
We believe in being Different. We seek new ideas, different ways of thinking, diverse backgrounds and approaches, because averages can lie and sameness is dangerous. Because of this belief, our norms aren't rules or universal at all corners of our company. But they are important to our identity and how we work together. Like our company, these norms will evolve.
We are Transparent. We communicate openly and honestly, at all levels, upwards, sideways and downwards. We surface difficult issues quickly, we act, we learn.
We organize for Speed. We seek to gather data as fast as possible, and move. Speed allows us to make mistakes and constantly improve.
We believe in the Scientific Method. Everyone’s ideas are equal in the face of hard data. We use data to guide but not define our actions.
We Lead Humbly. Our leaders serve their teams. None of us has all of the answers, but we are curious and we are always looking to learn. Though our leaders take their responsibilities to our business and their teams incredibly seriously, they never take themselves too seriously.
We act as One Team. We look to optimize for the greater good, not just our own, or even our own teams' interests. We are actively interested in the success of others.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.