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Director of Product Management
Salesforce
San Francisco, CA, United States
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Director of Product Management, Sales Cloud
Products and Technology
Job Details
The Sales Cloud team is looking for a smart, talented, and experienced Product Manager leader who has a passion for building great products. We are looking for someone who can thrive in a fast paced, collaborative environment, and love working with the best technology team in the world.
The right candidate will have high energy and drive. The person should be able to influence cross-functional teams without formal authority. The candidate will interface with and influence senior executives on the roadmap and future of the product.
Position Responsibilities:
• Accounts are the foundation of Salesforce. This person will own Account Management functionality for Sales Cloud for both B2B and B2C.
• Own the product vision for your area. Ensure that it aligns with the overall product and company vision. Be an expert on the use cases, domain, the broader market, and current trends. Evangelize the vision constantly so all stakeholders are aligned, have context and understand where we are going.
• Represent the customer. Be the champion and voice of customers. Build impactful, personal customer relationships. Bring the customer's voice into the creation process. Own requirements, specifications, and release plans.
• Drive for the best customer experience possible. Work closely with UX to develop, test, and deliver assets to engineering. Work with the technology team to deliver a world-class product driven by customers, prospects, advisory teams and internal product experts. Drive the end to end feature deliver cycle.
• Measure success. Measure everything. A feature's release does not dictate success. Define what success means for each feature and each function before it even goes to development. Develop ways to constantly define and monitor success.
• Collaborate across teams. We win or lose as a team. Product Managers play a critical role in creating alignment between engineering teams and stakeholders. A collaborative attitude is essential to the job.
• Communicate clearly and efficiently. Coordinate product release communications for your components. Define expectations for engineering teams and hold them accountable to success and failures. Work closely with Product Marketing Managers to promote your products both internally and externally and ensure a cohesive message.
• Represent Salesforce as a domain and product expert at customer interactions, industry and corporate events and online in customer community and through social networking.
Position Requirements
• Bachelor's degree, MBA and technical disciplines preferred
• 7+ years of relevant product management experience in a technology company, preferably one building enterprise software
• Deep understanding of the sales domain that spans from Marketing into Sales Force Automation (SFA)
• Bonus points for Inside Sales domain experience and how this experience differs from the traditional field sales experience
• Deep understanding of sales and related processes
• Success working with executive leadership and engineering to define product scope and roadmap
• Demonstrated experience in gathering and transforming business requirements into a successful product strategy
• Power to influence peers / managers and build consensus, while dealing with ambiguity
• Strong communication and presentation skills
• Ability to function as a bridge across disciplines, such as Design, Product, Engineering, and Marketing
• Demonstrated success defining and launching excellent products
• Leadership DNA, proven ability to excite and lead a team
• 2+ years experience of managing, mentoring, motivating teams.
Preferred skills
• Salesforce experience a strong plus
• Computer Science, Computer Engineering, or other technical degree
Posting Statement
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.