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Sr. Digital Email Producer
WebMD
New York, NY, United States
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Overview
Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status
Responsibilities
The Senior Email Developer is a seasoned email producer, responsible for the successful development of dynamic email products, and deployment of outbound email campaigns and projects, as well as providing high-level analytics and reporting on Medscape’s complex email program. This role is technically driven, focused on automating manual email products, develop trigger based campaigns, and position our email program toward personalization and predictive intelligent behavior.
Responsibilities:
• Pulling and scripting data elements to be used in dynamic email sends
• Programing trigger based and user-initiated email campaigns
• Querying with SQL to generate dynamic filters and programs
• Traffic email campaign requests and campaign assets to meet deadlines and notify appropriate parties as necessary
• Brainstorming and application of logistical email knowledge to marketing campaigns.
• Creating send definitions, data extensions, send interactions, and filters on a daily basis.
• Managing list segmentation, list QA, list cleansing
• Deploy, track and report on email campaigns and related follow up campaigns
• Hand code templates and backend code requirements for dynamic newsletter setup
• Analyze campaigns and recommend best practices, AB testing, new trends in email, etc.
• Manage the end to end email QA process
• Work closely with internal departments in the creation and implementation of email campaigns and projects
Qualifications
Required:
• B.A. or B.S. degree or equivalent related work experience
• Minimum of 3.5 years in email marketing (5-7 preferred)
• Manage email calendar on a daily basis
• Knowledge of multiple aspects of email marketing including dynamic program implementation, template coding, analysis, legislation, authentication/reputation systems, deliverability, and general industry trends and metrics
• Extensive knowledge on SQL and querying
• Extensive knowledge of AMP scripting and applying business logic in email
• Experience in major ESP platforms (Epsilon, CheetahMail, Acxiom Digital, etc.)
• Experience with responsive design for email
• Extensive understanding of email best practices, CAN-SPAM laws
• Experience with A/B testing, analysis and reporting
• Strong email HTML coding experience
• Ability to hand code email HTML from PSD’s
• Excellent time-management skills, organization and project management skills
• Strong communication skills
• Strong copyediting skills
• Ability to quickly identify and address operational and process issues
Preferred:
• Salesforce Marketing Cloud (Exact Target)
• Microsoft Excel experience
• Javascript knowledge
• Knowledge of LiveIntent
• Knowledge of FreeMarker
• Knowledge of web development tools
• Experience in health care industry, and/or publication industry
• Experience in membership based email marketing